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All 197 Benidorm hotels

Hotel Helios Benidorm

3.0 of 5
Avenida Filipinas 12, 03500 Benidorm, Spain
Hotel amenities
Hotel Helios Benidorm
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Ranked #17 of 197 hotels in Benidorm
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526 reviews from our community

Traveller rating
    207
    202
    75
    33
    9
See reviews for
Families
139
 
Couples
214
 
Solo
8
 
Business
3
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
A TripAdvisor Member
3 of 5 stars Reviewed 13 June 2013 NEW

we thought the hotel was good,food really good cater for all people,location ok not to far from the beach,central to everything,not for families. the rooms were very clean,new towels everyday and linen

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW via mobile

This hotel is fantastic, the food is lovely, the location is good, the staff are lovely and helpful. We stayed in room 824 as it had a walk in shower and my sister-in-law & niece stayed in 823 because of the jacuzzi bath. As soon as we arrived my niece who is 8 jumped straight in the jacuzzi bath. She... More

Was this review helpful? Yes 3
Hotel Helios B, British Guest Relations at Hotel Helios Benidorm, responded to this review
15 June 2013

Thank you for writing this fantastic review of your stay at the Hotel Helios. Thank you for your kind words about our hotel and staff, we are pleased to see you found everything satisfactory including our rooms, restuarant and entertainment programme. We try our best to accomodate our guests requests and the best way to ensure we have recieved the... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

This hotel is recommended for disabled people, my partner is in a wheelchair which was ok as there were ramps, but there was nothing special. The rooms were good and clean and the staff helpful. The food was satisfactory but we were charged for use of a fridge which is left running whether you use it or not. Come on... More

Was this review helpful? Yes 2
Hotel Helios B, British Guest Relations at Hotel Helios Benidorm, responded to this review
13 June 2013

Thank you for sharing your holiday experience at the Hotel Helios Benidorm. We are pleased to see that you were happy with your stay with us and found our food satisfactory. If you require softer pillows please do not hesitate to contact the reception as the standard pillows are in the room, but on request we can also provide our... More

Leeds, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 June 2013

the staff here make this hotel we emailed and asked for 9th floor pool view it wasn't available when we arrived we got 9th floor but at the back with a lovely view of mountains we were told we could move to front in 2 days time but was happy with our room lovely bathrooms well cleaned daily with everything... More

Was this review helpful? Yes 2
Hotel Helios B, British Guest Relations at Hotel Helios Benidorm, responded to this review
13 June 2013

Thank you for taking the time to write this review of the Hotel Helios Benidorm. We are pleased to see that you were happy with the room allocated, in the summer months especially the rooms on the back of the hotel are preferred by our repeat guests as the rooms are much cooler without the constant exposure to the sun,... More

Blackpool, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 June 2013

This was our second time at the Helios and we have already booked for a third time later this year, in November. Honestly can't fault the hotel, staff, food, rooms or location. Certainly the best hotel we have stayed at in Benidorm. The pool is heated from November onwards and makes for a pleasant dip even if the weather is... More

Was this review helpful? Yes 2
Hotel Helios B, British Guest Relations at Hotel Helios Benidorm, responded to this review
9 June 2013

Thank you reviewing your second stay at the Hotel Helios Benidorm. We are pleased you chose the Helios for a second time and have already booked your third visit with us. We appreciate feedback from our return as it permits us to see our progress since the last visit. We look forward to welcoming you back for your third stay... More

Bournemouth
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 7 June 2013

This was our third stay at the Helios within the past 12 months. We emailed the Helios a few weeks before our stay to request 2 rooms next to each other with a pool view on a higher level which was honoured on arrival. The hotel rooms were both very clean, as it is throughout the entire hotel. The pool... More

Was this review helpful? Yes 3
See 5 more reviews by 1981clyde for Benidorm
Hotel Helios B, British Guest Relations at Hotel Helios Benidorm, responded to this review
8 June 2013

Thank you for reviewing your stay at the Hotel Helios Benidorm. We are pleased to see that once again you chose the Hotel Helios for your 3rd stay in less than a year. As return guest we appreciate the feedback received as it shows consistency throughout the past 12 months. We hope to see again soon for your 4th holiday... More

Fife
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 June 2013

Just returned back from staying at the Helios for 5 nights in may/June. I must say I really enjoyed it and didn't want to come back home, could've stayed another week or so. The pool was very good and I must say the pool attendant was excellent with disabled people, I had never seen wheelchair pool access before and thought... More

Was this review helpful? Yes 1
Hotel Helios B, British Guest Relations at Hotel Helios Benidorm, responded to this review
7 June 2013

Thank you for taking the time to share your holiday experience at the Hotel Helios Benidorm. We are pleased to see from your review that you enjoyed your stay and did not want to go home at the end of your stay. I will pass on your kind comments to Jose our pool attendant who is always at the disposal... More

LilLou25
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 June 2013 via mobile

Stayed here with my husband and little boy in May 2013 for a week and its a nice hotel, although I've stayed in better in Benidorm. Location - perfect! Rooms - nice size but very little cupboard/draw space Pool - lovely, a really nice pool and plenty of space around it. Food - it's ok, not too much variety and... More

Was this review helpful? Yes 2
See 2 more reviews by LilLou25 for Benidorm
Hotel Helios B, British Guest Relations at Hotel Helios Benidorm, responded to this review
7 June 2013

Thank you for your review of the Hotel Helios Benidorm. We are pleased to see your overall impression of the hotel was satisfactory, and having noticed on previous reviews that your regular hotel in Benidorm is the Hotel Don Pancho, which is considered to be one of the best 4 star Hotels in Benidorm, we are pleased as a 3... More

Chelmsford, United Kingdom
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 31 May 2013

This hotel is set in a quieter part of Benidorm, although it is only about five minutes walk to the beach and very close to the varied nightlife on offer. For a 3 star hotel, the rooms are larger than average and the one we had, had a good size balcony and overlooked the pool. The biggest drawback to the... More

Was this review helpful? Yes 4
Hotel Helios B, British Guest Relations at Hotel Helios Benidorm, responded to this review
1 June 2013

Thank you for taking the time to review the Hotel Helios. We are pleased to see that you found the hotel better than your initial expectations. During the rush hours in any buffet restaurant there will always be a little chaos, especially at breakfast, although we are happy you liked what was on offer. We hope to have the opportunity... More

Falkirk, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 28 May 2013

we just came back from Benidorm after spending 5 nights in the hotel Helios and can highly recommend it. There was always a wide variety of food on offer to suit all taste although the deserts were a bit of a disappointment. There was a theme night on the Friday which was Chinese and the food was amazing. The entire... More

Was this review helpful? Yes 4
Hotel Helios B, British Guest Relations at Hotel Helios Benidorm, responded to this review
1 June 2013

Thank you for sharing your holiday experience at the Hotel Helios Benidorm. We are pleased you would highly recommend our hotel. In addition to the Chinese theme night you experienced during your stay, we also alternate every week with an Indian theme night. The pool attendant in question was working at the Hotel on said day as a last minute... More

 
 
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Additional Information about Hotel Helios Benidorm

Also Known As:
Helios Hotel Benidorm
Address: Avenida Filipinas 12, 03500 Benidorm, Spain
Region: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar/Lounge Restaurant Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotels in Benidorm
Price range (per night): ₹5,129 - ₹8,760
Hotel Class:3 star (3*)
Reservation Options:
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