Spent Christmas week in this Hotel. The staff at reception were very helpful and friendly. We arrived after a very early flight from Cardiff. Only had to wait for about half an hour for our room. Rooms are quite basic but clean and I understand hotel is to be closed and refurbished. There are two bars but unfortunately one of... more

good location, only 2 minutes from the beach. the rooms are pretty basic, but their clean. We really enjoyed our holiday, we stayed all inclusive and the staff arnt shy of measures at the bar!! the food wasnt great but theres always a nice selection of salad. i think their gym could do with a good update. more

just returned after 4 day break. went all inclusive,hotel room basic but clean,maid changed towels everyday.food excellent value something for everyone. can't wait to return next year. more

Just came back from the villa de benidorn could NOT believe that there are traps liveing outside the hotel on the benches and are allowed to use the hotel toilets .hello hep (B)many times i was greeted by the tramps leaveing the toilets .the hotel is falling apart air con very noisey tiles falling off the walls bath plug hole... more

great hotel right on the main strip where all the bars and shows are bit noisy at end of evening but we all managed to sleep good.food was excellant lots to choose from available all day staff very pollite my 6 year old enjoyed all the kids activities that where available i will be returning in the new year more

I have stayed in this hotel a few times and will agree with previous reviewers that it is in dire need of a major revamp. I was there when the reception ceiling came down, this was due to a leak in the room above. These things happen, the staff did a camoflage job with an early halloween theme and it... more

arrived sunday - allocated our room and on entry thought we had gone into the sewers. complained but could only be moved on monday, found to be noisy in bedroom. hotel in eccelent position but in need of a thourgh refurb. have stayed at the villa del mar and makita apts before and both were much better. used the bedroom... more

After previously staying at this hotel twice before, I vowed I would not return. But I thought I would give it one more try, it is hard to find an all inclusive hotel in Benidorm with such a great location for everything that Benidorm has to offer. Our 1st impression was that the hotel hadn't changed that much but on... more

staff, extremely friendly, brilliant food, wonderful, manager, condesending. hotel, clean cannot fault it would definately go again! more