The grabbit ignorant man who is the manager needs to go on a course for hospitality.There was three of us in a very cramped room, it was more like ruffing it than a holiday.The food was fine and the restaurant manager was lovely.Our cleaner was Angeles who was great, clean towels etc every day.Fridge we hired crap and the balcony... More

A group of 9 of us travelled together. After a delay to get in to our rooms -( we arrived at 10 and couldn't check in until 2) we found the facilities to be basic but clean. There were 3 adults sharing so the room was very cramped. No tea and coffee making facilities/ hairdryer in room and you have... More

Went for a week and came back on Saturday. Very very clean hotel, staff constantly cleaning and tidying. The staff were very cheerful and pleasant. The food was different everyday and I am a very fussy eater but there was always plenty to choose from. Can be a little bit noisy at night but it is Benidorm after all! The... More

There were twelve of us girls here in early May for a hen weekend - hotel location ab fab next door to western saloon across the road from morgans just a stroll to main nightlife and square beach a few mins walk away...Rooms clean towels changed daily we all had rooms overlooking the pool excellent!!! Staff very helpful and friendly... More

I've just returned from a stay at ambassador playa 1. I had room 112, at the back, overlooking the Rosamar. I thought the hotel was very good value for money. The entire hotel was very well kept, clean and shining. My room was fine, and the bathroom immaculate although the shower would go from cold to dangerously hot suddenly.This was... More

very clean cleaners top class food very good nothing to much trouble for any of staff only try and keep some english out of hotel that come in hotel drunk early hours of morning we feel that they are letting us brits down in spain that good we have booked for 2013 More

Stayed at ambassador hotel again block 1 as i prefer that side for some reason .Check in was great pool view room 337 and had no complaints . The reception staff as always in block one are only to happy to help you if they can..The rooms cleaned every day towels changed daily if left in bath beds changed twice... More

A Brown Fife Stayed in the Ambassador once again and had a great time Check in went smoothly and the receptionists were cheery Towels changed every day Beds changed twice in the week we were there Staff were friendly and very helpful This hotel is spotless Cant understand why people complain about the food as there is always a great... More

Just back last week from Ambassador playa Benidorm. Hotel was fine very clean, friendly staff apart from the food. It was edible but was not great. Of all the hotels I been to in Benidorm it was the worst. We had a room right above the Western Saloon which was great until Friday and Saturday when it becomes bedlam with... More