Just had a 3 day break in Cartagena, Spain, and stayed at this pleasant little hotel. Room large and clean, staff very pleasant and helpful, particularly one young man who had to deal with taking money for a banquet on Saturday night (11th Feb);an influx of guests waiting to pay for their meal - and my arrival in the middle...
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Thank you very much for your opinion about your recent stay.
Thank you for your kind words and consideration. It is our pleasure to have served you. We look forward to your next visit. We are very happy that you enjoyed your time here!!
I will share your comments with the entire staff. They take great pride in their service...
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Stayed here for business travel at Navantia Shipyards.
This hotel is clean, quiet, fast internet, great breakfast & the best hotel laundry of any hotel I've ever stayed. The laundry is cheap and fast - still hot when it comes to your room ! The only place I've ever stayed that had "boiler suits" on the laundry list - and...
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Dear Guest,
Your compliments of the Best Western Hotel Alfonso XIII are greatly appreciated. We work diligently to offer the best service and a great stay for each guest so it is nice to know when this succeeded.
It will be a pleasure to host you again in future.
Best regards,
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I wanted a base while I visited family. It was comfortable, felt very safe, they were helpful and I had everything I needed. I had a room overlooking Alfonso XIII main road but it was a good size and not noisy - there are shutters, good windows and 3 layers of curtaining! Even though not standard in each room, they...
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Dear Guest,
we would like to thank you very much for your comments but also for your useful remarks.
We are very happy and proud that you liked the room and location. With reference to the breakfast I apologize for not exceeding your expectations about the selection for fresh fruit and yoghurt.
Thank you very much for all your suggestions,...
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This trip was a treat for my Mother and I was hoping that the hotel would be suitable, it met our expectations.On arrival at the hotel we were greeted warmly by the reception staff and helped to the lifts with our cases. The hotel foyer looks very elegant ane welcoming.
The room was clean and well provisioned with laundry, toletries...
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Dear guest:
Thank you very much for your opinion about your recent stay.
Your feedback is very much appreciated. With pleasure I will pass on your kind words to our staff.
Again, thanks for taking the time and we hope to see you again.
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Have stayed here a few times - does exactly what it says on the tin. Easy check-in, comfy bed, good bathroom, quiet for the night. Easy access to all of Cartagena's sights. Very good VFM Chinese just down the road (turn left) with wine at 4E a bottle!
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Dear guest:
Thank you very much for your opinion about your recent stay.
Your feedback is very much appreciated.
Again, thanks for taking the time and we hope to see you again.
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We stayed here for one night and arrived at 11.30 am. Although check in is officially from 12 noon we were immediately checked in with good humoured efficiency. I had sent a fax requesting that we were not given a room facing a wall, and this request was confirmed and adhered to. The underground car park is 13 euros per...
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Dear guest:
Let me start by thanking you for your opinion about your recent stay at our property.
Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests.
We hope to see you again.
Again, thanks for...
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The hotel was conveniently strolling Located in easy Reach of the main sights in Cartagena, the room was comfortable and quiet and There Was free internet access in the lobby. WAS by the hotel parking in a secure car park. We Were Treated courtesly and warmly by Both the hotel and everyone we met in Cartagena. Both would recommend the...
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Dear guest,
We are pleased to read your kind words. Your opinion is very important to us.
I esteem very much that you like Cartagena and its people. We hope to see you soon. Thank you very much.
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We've booked two rooms . Once we've entered inside we have noticed a strange smell in the room ......
At the moment when we want to get out we have noticed that one of our room's door cannot be closed ; so , they've changed our rooms .
Nothing to worry us .... we came to the hotel around 12...
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Dear guest:
Let me start by thanking you for writing your suggestions about your recent stay at our property.
I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying.
Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us...
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not an impressive 4 star, but you get more than you pay for in my opinion.
room clean and big. asked for wake up call that never came so missed our bus.
hotel refunded tickets and gave us the taxifare to bus station and home in the other end.
this amounted to much more than our hotel bill, very impressive...
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we stayed there April 06, very nice but ask for a room with a balcony, we got one with a view of an inside wall, really bad view. They charge extra for car parking too.
Nice hotel though.
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