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ME Madrid Reina Victoria

4.0 of 5
Plaza de Santa Ana 14, 28012 Madrid, Spain (Centro)
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ME Madrid Reina Victoria
Ranked #54 of 456 hotels in Madrid
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827 reviews from our community

Traveller rating
    398
    302
    64
    33
    30
See reviews for
Families
55
 
Couples
353
 
Solo
49
 
Business
134
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Whitley Bay, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

Stayed at this hotel with another couple for 4 nights - first visit to Madrid and got a good deal on an independent website. Both couples were offered upgrades on arrival to front facing rooms, but we felt this was too expensive so decided to stick with the rooms that faced onto an inner courtyard. I have found that when... More

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1 review
5 of 5 stars Reviewed 13 May 2013 via mobile

We had a great weekend staying at the ME Reina Victoria. The customer service we received was excellent. I exchanged emails with the hotel before our stay as I wanted to upgrade our room and add a guest to the booking and Miriam (one of the managers) provided a very quick, efficient and professional response, even calling me at one... More

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MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review
14 May 2013

Dear L1586, Thank you for your excellent comments about your ME experience during your visit to the ME Madrid Hotel! I am glad to know that you enjoyed a fantastic stay with us! I look forward to seeing you very soon! Our best wishes, José Arenas Aura Manager More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 May 2013 via mobile

I really liked this hotel. Beautiful inside and out. Located in Plaza Santa Ana, it has a good location. The only drawback is that it is pricey but I got a good deal through one of the online hotel booking agencies.

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MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review
12 May 2013

Dear Sylvia Y, Thanks for sharing your ME experience! I am glad to know that you had a fantastic stay with us during your last visit to ME Madrid. Our website as well as our central reservation office are always offering new great and appealing packages, so any person could enjoy the experience of ME. Once again, many thanks for... More

Brisbane
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 4 May 2013

Nice hotel in a good location, There is a lovely square at the front of the hotel, great for eating/relaxing. Our room was a little small, however this didnt bother us too much as we didnt spend much time in the hotel. The restaurant is lovely, but as mentioned before it is a little pricey.

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MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review
5 May 2013

Dear HamzaLH, On behalf of the team of the ME Madrid Hotel, thank you very much for your kind words towards the staff. It is always comforting to know when we had reached the level of satisfaction our clients deserve. I hope to welcome you many times in this, your home in Madrid! Warmest regards, Miguel Gutiérrez ME for You... More

New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 April 2013

Stayed here for a week in January on a business trip to Madrid. Had a great room with balcony overlooking the Plaza, the bed was fantastic and the pillows out of this world. Staff friendly and helpful except for the breakfast staff - quite rude and off hand. Breakfast buffet definately not worth the price, and the room service meal... More

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MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review
29 April 2013

Dear jas88_12, Thanks for posting a review in Tripadvisor. We are glad that you had enjoyed the hotel and its facilities but not that happy to know about your experience with the breakfast and room service food. Needless to say that your comments has been passed to our F&B Director in order to take inmediate actions to improve the quality... More

Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 26 April 2013

Our room overlooked the plaza and had a nice balcony. The size was good- although there was an odd minibar structure on wheels that took up a lot of space and blocked access to a drawer. I loved the little touches in the bathroom- like the quote etched in glass on the mirror and the amazing shower with a waterfall... More

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See 2 more reviews by skohn for Madrid
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review
27 April 2013

Dear skohn, Many thanks for sharing your ME experience during your visit to the ME Madrid Hotel! I am glad to know that you enjoyed a fantastic stay with us! We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time. I hope meeting you on your next... More

Bolton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 April 2013

Stayed here for 3 weekend night break. Very modern interior quite different to what you might expect looking from the outside. Our room quite small, but bed large and comfy. Inside room so no view but very quiet so we got a good nights sleep. Bathroom with a large walk in shower was lovely. The location of this hotel is... More

Was this review helpful? Yes 1
MEMadrid, Manager at ME Madrid Reina Victoria, responded to this review
23 April 2013

Dear Shaw2121, Thanks for sharing your ME experience! I am glad to know that you had a fantastic stay with us during your last visit to Madrid. Certainly it is good to be able to have a good rest in one of our interior rooms but if you want to experience another level of comfort, try our ENERGY rooms with... More

New City, NY
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 18 April 2013

The hotel is located right on the side of the Plaza Santa Ana - the square is pretty nice - pub style restaurants all around with some Tapas places. Tons of places within a 5-10 min walk and a short walk over to the Puerta del Sol or Plaza Mayor. Fairly convenient to the Prado and Parque del Retiro as... More

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See 3 more reviews by Jon A for Madrid
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review
19 April 2013

Dear Jon A, Thank you for your sharing your ME experience in Tripadvisor. I am glad to know that you enjoyed your stay with us during your visit to Madrid! ME Madrid team look forward to welcoming back to you in a very near future! Warm regards, José Arenas Aura Manager More

Carcavelos, Portugal
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 April 2013

The Me Madrid hotel is a very good hotel: with a very friendly and always smiling staff, this hotel is very well located, in the heart of the city, very close to the several known places as Gran Via, Plaza Mayor and night life. The rooms are always very clean, nice size. Also the bar in the rooftop is very... More

Was this review helpful? Yes 1
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review
19 April 2013

Dear Joao R, Many thanks for sharing your comments about your ME experience during your visit to the ME Madrid Hotel! I am glad to know that you enjoyed a fantastic stay with us! I look forward to seeing you very soon! Our best wishes, José Arenas Aura Manager More

Stuttgart, Germany
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 13 April 2013

I would probably give the hotel a 5 star, but they charge for WIFI in the room, breakfast is ridiculously expensive, and the building is going to need a refresh before too much longer. Fortunately, they do provide free WIFI in the lobby, and there are plenty of nearby breakfast options, but still.... The hotel is nice overall, with a... More

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MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this review
14 April 2013

Dear RichmondViaAtlanta, Many thanks for sharing your comments about your ME experience during your visit to the ME Madrid Hotel! I am glad to know that you enjoyed a fantastic stay with us! However, your stay was not as good as we expect due to the Internet service, that is way I would like to inform you that we will... More

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Additional Information about ME Madrid Reina Victoria

Also Known As:
Me Madrid Reina Victoria Hotel Madrid
Me Madrid Reina Victoria Hotel
Sol Melia Madrid
Address: Plaza de Santa Ana 14, 28012 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Centro , Cortes / Plaza Santa Ana
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#9 Romantic Hotels in Madrid
#35 Luxury Hotels in Madrid
#35 Business Hotels in Madrid
#41 Family Hotels in Madrid
Price range (per night): INR7,264 - 32,798
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Sol Melia, Splendia, Agoda and Otel so you can book your ME Madrid Reina Victoria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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