Stayed 2 nights whilst on a city trip from London.Easy and cheap to get to from the airport.Free upgrade on arrival from standard to duplex.Nice room although the stairs to the upstairs sitting area would be a problem for some people.Breakfast was good value with wide range of items but don't expect the full range 'international' stuff of high priced... More

My fiancee and I stayed in a bedroom suite. The hotel is well located near Metro Sol stop and walking distance to Avenida Ave and Gran Via. It is a great option if you only need basic support, i.e the front desk team. They are a good group with Laila standing out amongst most. However, if you need some flexibility... More

Absolutely LOVE Madrid we've been here many times, second stay at this hotel and we will return. Great little hotel , nice staff, comfortable clean rooms breakfast is fine too. The location can't be beaten and we've stayed all over Madrid some of the best bars by far are around here with great tapas and only a few steps away... More

We had a lovely stay here 2weeks ago. Reception staff were very helpful on what and where to go. Our room was very clean , and the addition of a kitchenette was superb. If you wanted utensils there was a charge, but for us the fridge was the real bonus.(good to keep the wine cold)!!! Hotel is very central, and... More

I can't say enough good things about this hotel. Some highlights not mentioned in other reviews: -The breakfast is incredible, with many options that will help you start the day including fresh juice, espresso, pastries, eggs, and more. -Great location, near three major subway stops, easily walkable to major sites, Gran Via, and Chueca. -Staff is wonderful. They are all... More

A wonderful stay in Madrid - helpful staff, great breakfast, comfortable room, great location. We will definitely return. The staff spoke excellent English which was very helpful in getting advice. Location was central to everything we wanted to do.

This hotel was in a small square by the monasterio de las descalzas reales, minutes walk from the Grand Via and same again from the pedestrianised calle del arenal so quiet but in the middle of things. Our room was a great size with double aspect windows, our daughters room next door was also a good size with a sofa.... More

We took our 11 month old daughter on our first vacation abroad as a family. Upon checking in, the receptionist seeing that we were tired from the flight, upgraded us to a suite at no additional cost. They supplied our room with a crib and were very attentive to our needs. The rooms are spacious, attractive, and well kept. You... More

My wife and I checked into roommate Laura on march 23 and checked out on march 27, 2013. We were greeted with a nice welcoming note from Janet, the hotel manager, which we thought was a nice gesture. The benefits of this hotel are many, to name a few: positives: 1- the service is the best I've seen at hotels... More