We were a party of 10, staying for 3 nights in mid November. The hotel is located in a square and although tucked away, it takes less than a couple of minutes to reach Sol and from there you can pretty much do anything, and go anywhere! The staff were very helpful and friendly, and despite us being such a... More

When we arrived at the hotel we were told that they didn't have any rooms for us as several guests are sick and did not checkout. They claimed they didn't have our contact details (which is impossible) and therefore were unable to let us know. Instead they put us up at the High Tech President Castellana Hotel which was located... More

Just returned from a 4 night stay at this hotel. Pros Fantastic location – very central, Great number of restaurant / bars within walking distance. Friendly Staff, Room modern with a good power shower and very clean. Cons Very, very noisy – drunks in the square until very early morning (up to 5.00am) singing, shouting that seems to echo. Air... More

As many have said, the location of the hotel is fantastic. It's convenient to everything. Though the hotel is located in a lively area, we had no problems with noise. Our only issue was with the room. We are a family of four and were given a room on the fourth floor (one of these notorious rooms with the sloped... More

Location Location Location, located behind the busy street of Gran via....there are many petit palace around the areas..so make sure you look for the right one. 5 min from Gran via metro or Sol.. walk distance to palace and museum. booked deluxe room thru splendia, when arrived welcomed with a bottle of wine and basket of fruit, great High tech... More

The room we stayed in was to small for three people, we had to walk around the room in a permenant stoop because of the sloping ceiling, it was not good, the room was so hot and there is no Air Conditioning in the hotel. The Power Shower with all it's mod con's was hopeless, ther was only one setting... More

The positives: - The room we stayed in was modern, nice and clean, and matched the photos shown on the website. It was small but I have come to expect this from European hotel rooms of this class. - The location was quite central to the major sights, a 5 min walk to Puerta del Sol. - The hotel staff... More

Wonderful location. within 3 min walk are the 2 major metro stations-Gran via and Sol. Hotel is clean and cozy. The receptionists wer very helping. They went a little out of the way to help us. We had a family room.some Beware, some rooms are more spacious than others even though they are for same price.The attic room was cozy... More

If your traveling to Madrid for a few days, to see the sights, then this is a great hotel. The staff is nice and they speak english and french. The rooms are very clean, cosyand with a modern decoration. Our room had a laptop with free access to the internet, wich was great. The only thing I point out as... More