I had a confirmed booking through bookings.com, but when I arrived they had no room. They took me round the corner to the Hostal las Fuentes, which was fine, but I still think this an unacceptable practice. more

We stayed at the hotel for 3 nights. The location is great. You are right in the down town 1 min from the subway and it was relatively quite. The room was nice but the bathroom was tiny and the bed was very small. Free internet. No cable TV. more

Our flight was delayed by 2 hours so it was 11.30pm before we finally found Hostal Oriente. It is right at the bottom of Calle Arenal, about a minute from Opera metro station. Pay attention to the street numbers because this hotel does not have any big signs, but a plaque beside a doorway near the Apple shop. It is... more

This Hostal gives value to the Budget traveler. My single room cost €46 a night. For this I got a quiet, clean and comfortable single room. The bathroom was larger than most comparable places I've stayed in. The Hostal is on the pedestrianised Calle del Arenal, which links Puerta del Sol with Plaza del Oriente which contains the Palace and... more

We stayed in the Hostal Oriente for a three night city break. It took us a few moments to find it as it has no front windows, just a door between two restaurants. You buzz the door for access, but once you have your room key you swipe yourself in as you please. The reception is on the first floor... more

We stayed 3 days at the end of October. The first room was quite large but faced the street and construction, so it was noisy. We changed rooms and the second room was very quiet but smaller and the shower was very, very small. No washing your feet in there. The hotel's internet was down, which was a pain, too. more

If you want to have a comfortable stay in Madrid but don't have a lot of money to spend in hotels, this is the place to you need. Hostal Oriente is almost like a hotel: private room with private bathroom; within walking distance from the main Madrid atractions (Palacio Real, Plaza Mayor, Puerta del Sol), few steps from the Opera... more

The hotel is in a great location, surrounded by restaurants and close to all the major tourist sites like Puerto del Sol, Plaza Mayor and the Royal Palace. I arrived about 11:30 a.m. and was checked in but asked to come back in 45 minutes so the room could be cleaned. Since they were upgrading me to a double room... more

My husband and I stayed here for 2 nights for vacation. We arrived late and checked in without a problem, but the receptionist stayed on the phone for half the time while we were trying to check in. This place is great because it is located on one of the major streets in Madrid, Calle del Arenal extremely close to... more