We stayed in this hotel for 3 nights and found it to be very nice, although the hotel and rooms are small. We did find the hotel clean, warm, and comfortable. We also faced a busy street, and had no street noise. The bed was comfortable and the bathroom was clean, although tiny. The staff was friendly and helpful. This... more

After looking for days, literally, at different hotels online for our stay in Madrid, we settled on this one. The room was actually quite big for Europe, including the bathroom, and the staff was amazing. They spoke English fairly well and were extremely helpful, even when I had to call the front desk to ask how to turn the shower... more

This hotel had an exceptional location, we walked everywhere. It was safe. It is perfect if you plan to spend your whole day out and want to leave your precious belongings in a safe place as it is very safe. Although some fixtures are aging, it was fairly clean. However, the rooms are very small, very small. If I had... more

In a great location, right by a subway stop. 5 minutes to Puerto del Sol & 10 from Plaza Mayor. Hotel very nice and rooms very clean even with a little balcony! Staff very useful in tellign us where to go, eat etc. Brilliant hotel. more

It was 40F when we visted Madrid and our room did not have heat. In addition to our room we paid an upgrade. Housecleaning did not remove gum from the previous guest stuck to the wall. Though I liked the location, not having heat, paying an upgrade and the hotel not offering any concession was a deal breaker - not... more

Having stayed here three times this year, I feel it's time for me to move on to another hotel. Although the Quo is still a relatively new hotel, the interior is already looking worn and tired. Holes in the wall have been fixed, but not properly though, and there was masking tape left on the smoke alarm (not such a... more

I had booked this hotel through roomsnet.com (a UK company) 3-4 months in advance and had paid in full with a voucher to boot. Apparently their contact in Spain did not pay for the room and we were cancelled by the hotel but never contacted by roomsnet so when we arrived at the hotel after almost two weeks of travel... more

Unassuming on the outside, but very pleasant inside. This hotel has modern decor and comfortable beds. Our room on the 5th floor was quiet with the window shut although you can hear a bit of movement from the hallway occasionally as the floors are wooden. Location wise this place is perfect - a 5 min walk to any number of... more

We booked this hotel on a friend's recommendation for a long weekend. The rate was very good. We didn't book breakfast so I can't comment on the food. The staff were incredibly helpful and pleasant (and English-speaking). However, soundproofing to the other rooms was abysmal. It was Blanco de Noches (Culture night where everything is open all night). We were... more