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All 455 Madrid hotels »

Senator Gran Via Hotel

4.0 of 5
Gran Via 21, 28008 Madrid, Spain
Hotel amenities
Ranked #56 of 455 hotels in Madrid
4.0 of 5 stars 438 Reviews
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438 reviews from our community

    Trip type
Traveller rating
    212
    158
    32
    23
    13
Date Rating
fara046
Tehran, Iran
Senior Reviewer
7 reviews
2 helpful votes
3 of 5 stars Reviewed 6 February 2012 NEW
1
person found this review helpful

it is very old hote and I think it needs remodling.the hotel situation is good just beside the metro station.the breakfast is o.k.and the hotel reception is o.k but not friendly .and the hotel internet was terrible and each time you want to use it you must enter all password and name and data again and funny thing is that... More

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SuzDundalk
Dundalk, Ireland
Contributor
13 reviews
13 helpful votes
5 of 5 stars Reviewed 5 February 2012 NEW
2
people found this review helpful

The Senator Gran Via is located in the busy centre of Madrid with shopping, restaurants and sights within easy walking distance. Just a couple of minutes away from Sol and Plaza Mayor. The hotel is right at the entrance to the Gran Via metro station. The metro runs right to the airport and it's an easy journey to the hotel.... More

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olga g
Moscow, Russia
2 reviews
2 helpful votes
4 of 5 stars Reviewed 15 January 2012
2
people found this review helpful

We stayed at 3 days during our trip to Spain. I liked the location - in 1-5 minutes from 2 different subway stations, near the central area, near the Presidential Palace and parks. The room was surprisingly comfortable, with king size bed, with a table and chairs, a kettle with complimentary tea and coffee sachets. In the mini-bar - a... More

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Playa Senator, Gerente at Senator Gran Via Hotel, responded to this review
3 February 2012

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

jeffandsalimalash
Barranquilla, Colombia
Reviewer
4 reviews
4 of 5 stars Reviewed 12 January 2012

This hotel could not be more fantastically situated. We didn't even need to think about having a car or transportation during our stay. There is more than enough to do to fill the time for a few days. More

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Playa Senator, Gerente at Senator Gran Via Hotel, responded to this review
3 February 2012

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We once again thank you and are looking forward welcoming you to any of our establishments. Diego... More

rmbt58
Ft. Lauderdale
Senior Contributor
22 reviews
11 helpful votes
5 of 5 stars Reviewed 5 January 2012

Lovely hotel in the heart of everything. Close to shopping,transportation,restaurants and theather. Huge bathroom, good size room everything was very clean.. We were off the courtyard so nice and quiet. We ate in the resturant and enjoyed the food both at breakfast and dinner. A good value. More

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Playa Senator, Gerente at Senator Gran Via Hotel, responded to this review
3 February 2012

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

Eddy D
Belgium, Gavere
1 review
1 helpful vote
4 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

We stayed in Senator for 3 nights with the family to visit the city of Madrid. From the hotel all musea and touristic places are perfectly reachable by foot or even better the metro is just outside the hotel. Rooms were (even located at the Gran Via mainstreet) very quiet. The service at desk and during breakfast is correct. We... More

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Playa Senator, Gerente at Senator Gran Via Hotel, responded to this review
3 February 2012

Dear Guests, First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday. We are glad to hear that we solve the problem with the payment of your booking as soon as we were aware of it. We stay in your entire disposal and hope that... More

daisyrow11
Atlanta, Georgia
Contributor
12 reviews
13 helpful votes
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

My husband and I stayed here for 2 nights. The hotel is centrally located just above the historic area and very easy to get to from the Metro. The metro stop is literally, right in front of the hotel, which was nice considering we were arriving from the airport with our bags and didn’t want to get lost looking for... More

Was this review helpful? Yes
Playa Senator, Gerente at Senator Gran Via Hotel, responded to this review
3 February 2012

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

Alex A
Lipetsk, Russia
1 review
5 of 5 stars Reviewed 26 November 2011

beautifully located, clean and large room, big mirror, free small bar in the room, decent breakfast... don't forget to ask bathrobe at the reception... wifi is a bit too slow... More

Was this review helpful? Yes
Playa Senator, Gerente at Senator Gran Via Hotel, responded to this review
3 February 2012

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We once again thank you and are looking forward welcoming you to any of our establishments. Diego... More

voyagertruva
Reviewer
3 reviews
3 of 5 stars Reviewed 21 November 2011

Service is good location is very well personel is calmly every where I can go easily More

Was this review helpful? Yes
Playa Senator, Gerente at Senator Gran Via Hotel, responded to this review
2 December 2011

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We once again thank you and are looking forward welcoming you to any of our establishments. Diego... More

27sunseeker
Buckinghamshire
Contributor
18 reviews
26 helpful votes
4 of 5 stars Reviewed 16 November 2011
2
people found this review helpful

Lovely comfortable clean room but broken bed which though reported was not sorted out. Good selection of breakfast food. Did not try meals in-house other than breakfast. Staff functional but not particularly helpful. Metro station conveniently right outside. Attractions easily accessible. Main walkway from hotel to Sol had lots of people hanging around by trees, lampposts and street corners -... More

Was this review helpful? Yes
Playa Senator, Gerente at Senator Gran Via Hotel, responded to this review
2 December 2011

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. I´m sorry to hear that you found the service not particularly helpful as we always do our... More

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Senator Gran Via Hotel Also Known As

  • Senator Gran Via Madrid
  • Senator Gran Via Hotel Madrid
Address: Gran Via 21, 28008 Madrid, Spain

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Senator Gran Via Hotel
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