it is very old hote and I think it needs remodling.the hotel situation is good just beside the metro station.the breakfast is o.k.and the hotel reception is o.k but not friendly .and the hotel internet was terrible and each time you want to use it you must enter all password and name and data again and funny thing is that...
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The Senator Gran Via is located in the busy centre of Madrid with shopping, restaurants and sights within easy walking distance. Just a couple of minutes away from Sol and Plaza Mayor. The hotel is right at the entrance to the Gran Via metro station. The metro runs right to the airport and it's an easy journey to the hotel....
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We stayed at 3 days during our trip to Spain. I liked the location - in 1-5 minutes from 2 different subway stations, near the central area, near the Presidential Palace and parks. The room was surprisingly comfortable, with king size bed, with a table and chairs, a kettle with complimentary tea and coffee sachets. In the mini-bar - a...
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Dear Guest,
I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.
We are very proud of the location of the hotel. As you said we are in the...
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This hotel could not be more fantastically situated. We didn't even need to think about having a car or transportation during our stay. There is more than enough to do to fill the time for a few days.
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Dear Guest,
I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.
We once again thank you and are looking forward welcoming you to any of our establishments.
Diego...
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Lovely hotel in the heart of everything. Close to shopping,transportation,restaurants and theather. Huge bathroom, good size room everything was very clean.. We were off the courtyard so nice and quiet. We ate in the resturant and enjoyed the food both at breakfast and dinner. A good value.
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Dear Guest,
I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.
We are very proud of the location of the hotel. As you said we are in the...
More
We stayed in Senator for 3 nights with the family to visit the city of Madrid.
From the hotel all musea and touristic places are perfectly reachable by foot or even better
the metro is just outside the hotel.
Rooms were (even located at the Gran Via mainstreet) very quiet. The service at desk and during breakfast is correct.
We...
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Dear Guests,
First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday.
We are glad to hear that we solve the problem with the payment of your booking as soon as we were aware of it.
We stay in your entire disposal and hope that...
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My husband and I stayed here for 2 nights. The hotel is centrally located just above the historic area and very easy to get to from the Metro. The metro stop is literally, right in front of the hotel, which was nice considering we were arriving from the airport with our bags and didn’t want to get lost looking for...
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Dear Guest,
I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.
We are very proud of the location of the hotel. As you said we are in the...
More
beautifully located, clean and large room, big mirror, free small bar in the room, decent breakfast...
don't forget to ask bathrobe at the reception...
wifi is a bit too slow...
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Dear Guest,
I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.
We once again thank you and are looking forward welcoming you to any of our establishments.
Diego...
More
Service is good location is very well personel is calmly every where I can go easily
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Dear Guest,
I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.
We once again thank you and are looking forward welcoming you to any of our establishments.
Diego...
More
Lovely comfortable clean room but broken bed which though reported was not sorted out. Good selection of breakfast food. Did not try meals in-house other than breakfast. Staff functional but not particularly helpful. Metro station conveniently right outside. Attractions easily accessible. Main walkway from hotel to Sol had lots of people hanging around by trees, lampposts and street corners -...
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Dear Guest,
I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.
I´m sorry to hear that you found the service not particularly helpful as we always do our...
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