Great location just off the Puerto del Sol, literally in the middle of town! Welcoming staff, some English spoken, clean and well-appointed rooms with a small balcony. The street below was noisy but once the windows were closed this was no problem. Breakfast standard continental. The one flaw was that the internal walls seemed very thin and I could hear... More

Stayed in this hotel for 5 nights during the New Year's celebrations. Before arriving at the hotel I was a bit wary due to some of the comments that I read on this sight. However, I must say that the hotel was exceptional, especially when you consider the price we paid during such a busy period. The only negative would... More

I stayed in Francisco I for 5 nights mid -December 2011, in a clean and modern 2nd storey room with a most comfortable bed, a buffet breakfast and a flat screen TV with plently of channels, a nice mini-balcony, in the centre of the city, with very helpful staff that could all communicate through English. There was a perfectly adequate... More

I couldn't have asked for a better hotel and enjoyed it so much that I didn't want to leave. Leaving Madrid airport I arrived easily at the hotel in 45 mins by taking the metro. Sol metro station is roughly a 3 minute walk from hotel. Arriving at the hotel the staff made me feel really welcome when I arrived.... More

We stayed in Francisco I for 3 nights and we were enjoying our stay. Clean and modern design rooms, buffet breakfast, high speed internet, great view from a balcony, perfect location in a centar of the city, decent and helpful service by the stuff, great price etc. Highly recommended place to stay in Madrid! More

We stayed in this hotel for 2 nights on a short break to Madrid. The hotel itself is in a good location, but that's about the only good point we can describe. We had room 504 which smelt like something had died in there. There was a constant smell of rotten cabbage and sewage in the room. In order to... More

location is fantastic as is the breakfast. stairs are a problem but the guys will carry your bags to the lift if they are around.rooms are refurbished stylishly but ask for a door to the bathroom if you want privacy when you go to the toilet.dont book any activities or tours through the hotel. the tour company they use is... More

This hotel is good value for money and a excellent buffet breakfast, the staff are polite and helpful and we had a refurbished room on the second floor with balcony, it was noisey but we did realise it would be in the area it was, close to underground and all shops ,tapas bars and local attractions, so it was a... More

I stayed in this hotel for three nights. I had a long flight, and was able to check in and get my room immediately, which was much appreciated, as I came straight from the airport. I had a lovely, refurbished room with hardwood floors, white walls, nice linens (big soft pillows), and a flat screen T.V. There was also a... More