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All 453 Madrid hotels

Rafaelhoteles Ventas

4.0 of 5
Alcala 269, 28027 Madrid, Spain
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Rafaelhoteles Ventas
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Ranked #225 of 453 hotels in Madrid
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145 reviews from our community

    Trip type
Traveller rating
    34
    70
    28
    8
    5
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 25 May 2013 via mobile

We stayed here for 2 nights as part of a tour of Spain. Let me first start by saying I am not a five star traveller and have slummed it in some pretty average "motels" in Asia and this is probably one of the worst. Rooms are large, however that is the only thing to recommend them. The room smelt... More

Was this review helpful? Yes 1
Javier G, Director de Relaciones con Clientes at Rafaelhoteles Ventas, responded to this review
28 May 2013

Dear guest: Thank you for your time to write your review. We are pleased you liked the hotel room and we were disppointed to read that our vegetarian menu did not find it to your tastes. We will review for possible modifications so to better accommodate our guests in the future. We appreciate your feedback as this is our best... More

Cupar, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 April 2013

Great room - huge and big bathroom. Perfect for longer stay. Amazing choice for breakfast, really good value. Staff a bit 'corporate', nervous of showing any personality but all helpful enough. Surrounding area does not offer much but very convenient for centre with choice of 2 metro stations: el Carmen at door and ventas only 5 min walk away at... More

Was this review helpful? Yes 1
Javier G, Guest Relations Manager at Rafaelhoteles Ventas, responded to this review
17 April 2013

Dear guest Thank you for choosing to stay at the Rafaelhoteles Ventas Hotel. It is wonderful to learn you liked our room and breakfast and your stay was very comfortable. Unfortunately the aircon is not working in winter in Madrid due to the low temperatures outside. Thank you for review and recommendation. We hope to serve you again. Best Regards.... More

Sandwich, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 February 2013

Read a few of the latest reviews and most of them sum up this hotel perfectly. We were there to see the football, yes it was not within walking distance however transport is so easy in Madrid that it was not a problem. Actually it was quite nice to be out of the hustle and bustle as someone else has... More

Was this review helpful? Yes 1
See 3 more reviews by Daniel E for Madrid
Javier G, Director de Relaciones con Clientes at Rafaelhoteles Ventas, responded to this review
5 March 2013

Dear guest: Thank you for staying with us and for review and recommendation. We are happy to read that your experience in Madrid was OK. We are pleased our convenient location suited you well, and we exceeded your expectations. We appreciate all feedback we receive and are thankful yhat you took the time to share your perspective with us. Best... More

benidorm
Top Contributor
54 reviews 54 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 15 February 2013

hotel was fine but because it was booked after a search engine said it was close to the real madrid football ground we were very disapointed to find it was over 5 km away . with a disabled friend this was not really acceptable for us , not the hotels fault

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See 3 more reviews by tony4848 for Madrid
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 February 2013

I was in a business trip in Madrid and have chosen the hotel, because it was closed to the office I came to . In general I liked it. Big room where you can easily fit one more bed for the third person and still have enough space. Big bathroom. For the breakfast I would expect more choice. No vegetables.... More

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Javier G, Director de Relaciones con Clientes at Rafaelhoteles Ventas, responded to this review
19 February 2013

Dear guest: Thank you for choosing to stay at the Rafaelhoteles Ventas Hotel. It is wonderful to learn that you liked our convenient location for you and the hotel services. We understand your suggestion about our breakfast; all the opinions of our guests are welcoming in order to improve the satisfaction of our guests. Thank you for review and recommendation.... More

Orlando, Florida, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 19 August 2012

My family and I were on a Cosmo tour and we stood here for two nights. I liked this hotel. It was close to the metro and we were able to get to the main attractions quickly. The hotel staff was very nice and the food was okay. We did not come on this tour expecting extravagant suites, so we... More

Was this review helpful? Yes 2
Javiergrao, Director de Relaciones con Clientes at Rafaelhoteles Ventas, responded to this review
27 August 2012

Dear guest: We thank you very much your comments regarding your stay at Rafaelhoteles Ventas Hotel. We are happy to know we have covered your expectations. Comments like yours help us to improve our service. We hope to see you again at Rafaelhoteles Ventas. Regards. More

Astana, Kazakhstan
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 16 August 2012

The hotel is not near the main attractions of Madrid. The bus is easy to take, but it's not worth it to stay in this hotel if you want to see the downtown area of Madrid. I stayed in this hotel for 3 nights. It's a very simple hotel. There isn't anything special about it. It is clean room with... More

Was this review helpful? Yes 1
Auckland
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 8 August 2012

We stayed at this hotel for 2 nights, the room size was pretty good and so was the bathroom size. It is close to the Bull ring. There are a lot of shops in the same street as the hotel and the local fruit, vege and fish market a couple of streets away. Internet was free for up to 1... More

Was this review helpful? Yes 2
Llandudno, United Kingdom
Top Contributor
66 reviews 66 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 July 2012

This lovely hotel is situated on Calle de Alcala, which is the main road that leads into the city centre. It is in a nice area near the Plaza del Toros (The Bull Ring) and right near the metro stops of El Carmen and Ventas. As it is on the main road it is also easy to catch a bus... More

Was this review helpful? Yes 1
See 5 more reviews by Galesa7 for Madrid
Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 12 May 2012

I stayed in this hotel during a weekend away to watch Real Madrid. The hotel was about a 15 minute drive from the airport in a taxi cost around 25euros which wasn't to bad at all. The hotel staff were friendly but didn't speak great English however they did try there best to help you out what ever your problem.... More

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Additional Information about Rafaelhoteles Ventas

Also Known As:
Rafaelhoteles Ventas Hotel
Rafaelhoteles Ventas Madrid
Rafaelhoteles Ventas Hotel Madrid
Address: Alcala 269, 28027 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Amenities:
Business Centre Restaurant Room Service Wheelchair access
Hotel Style:
#131 Luxury Hotels in Madrid
Price range (per night): ₹3,990 - ₹8,153
Hotel Class:4 star (4*)
Reservation Options:
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