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Holiday Inn Madrid-Piramides

3.0 of 5
Paseo de las Acacias 40, 28005 Madrid, Spain
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Holiday Inn Madrid-Piramides
Ranked #165 of 453 hotels in Madrid
4.0 of 5 stars 106 Reviews
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106 reviews from our community

    Trip type
Traveller rating
    32
    47
    21
    3
    3
Date Rating
Belgium
Senior Contributor
36 reviews 36 reviews
Reviews in 27 cities Reviews in 27 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

Booked this hotel due to reviews on tripadvisor. As my husband is a priority club gold member for years, we normally get an upgrade. Friends of us booked same hotel for the same period. Checking in, we received rooms on the same floor. Thinking our friends were lucky to receive an upgrade too. BUT no, just standard rooms on the... More

Was this review helpful? Yes
Javier Grao, Director de Relaciones con Clientes at Holiday Inn Madrid-Piramides, responded to this review
18 May 2012

Dear guest: We thank you for your comments respect of your stay at Holiday Inn Madrid Piramides. We regret not having covered deeply your expectations regard to our hotel. During your stay we did our best, but no upgrade could have been done because of unavailability of superior rooms. The other details have been answered by our Manager directly to... More

Guildford, United Kingdom
Senior Contributor
26 reviews 26 reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 28 April 2012
1
person found this review helpful

Modern Hotel located almost on top of a suburban rail and metro station with a direct train service to the airport. Only a few stops on the metro to the old part of the city or you can walk along the river banks in less than an hour. Typical Holiday Inn standard rooms, didn't use breakfast or the internet as... More

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Kennebunk, Maine
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 April 2012

We stayed at this hotel in April. We were lucky enough to be given the Executive Room which was a huge and very lovely suite (Rm 212) since we were traveling with our grandson. However, all of the rooms seem very nice. The hotel location is exceptionally convenient. there is a metro stop directly in front of the hotel, just... More

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See 2 more reviews by luv2travel1627 for Madrid
San Jose, CA
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 23 April 2012
2
people found this review helpful

Stayed for several days in this hotel while on business trip. Location is excellent - right by Metro station, about 50 steps from the entrance. Room was of nice size and clean. Comfortable bed. Free internet for one hour downstairs. In room internet is paid but connection is excellent as far as speed and reliability. Couple of nights got very... More

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Madrid, Spain
2 reviews
5 of 5 stars Reviewed 22 April 2012

If you are looking for a budget hotel at a nice location, this hotel is one the best options. Staff is really helpful, too. More

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Bucharest, Romania
Contributor
15 reviews 15 reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 20 April 2012
3
people found this review helpful

The hotel has rooms not very large but nice. The staff is friendly and helpfull. Breakfast is very good and consistent. The hotel is very well situated, right in front of subway and train station, Piramides, where you can go to the airport, to the Royal Palace, to the Escorial Museum (by train), to the Prado Museum (go by bus... More

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Javier Grao, Director de Relaciones con Clientes at Holiday Inn Madrid-Piramides, responded to this review
24 April 2012

Dear Guest: We really thank you for sharing your comments in Tripadvisor regard to your stay in Holiday Inn Madrid Piramides. It is our commitment to meet our guests expectations and we appreciate very much your comments. We hope to welcome you in the near future in Holiday Inn Madrid Piramides. More

London
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 April 2012
1
person found this review helpful

Had a great long weekend here back in February this year. Situated right next to the subway station makes this a great location to explore the city from. To be honest if you don't mind a twenty minute walk or so like me and my partner then you may prefer to travel on foot as this is as long as... More

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Javier Grao, Director de Relaciones con Clientes at Holiday Inn Madrid-Piramides, responded to this review
12 April 2012

Dear guest: We really appreciate your comments about your stay in Madrid at the Holiday Inn Madrid Piramides. We hope to welcome you in the near future in Holiday Inn Madrid Piramides. Best regards. More

Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 April 2012
2
people found this review helpful

We stayed at the Holiday Inn Madrid- Piramides our first night in Madrid. The location could not be more convenient for us, since we were coming straight from the Madrid Barajas Airport with all our luggage. We took the metro from the airport, to the Piramides metro stop and walking up we see the hotel is directly in front of... More

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Javier Grao, Director de Relaciones con Clientes at Holiday Inn Madrid-Piramides, responded to this review
11 April 2012

Dear guest: Thank you very much for taking your time in sharing your comments and proposals regarding your stay in Holiday Inn Madrid Piramides. It is our commitment to meet our guests expectations and we appreciate very much your comments. We hope to welcome you in the near future in Holiday Inn Madrid Piramides. More

Madrid, Spain
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 3 April 2012

Nice Hotel and I got a good offer from a third party website. Functional and confortable. Breakfast was good too. Will repeat in it. Previously, the Hotel belonged to Rafael Hoteles (good quality) More

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Javier Grao, Director de Relaciones con Clientes at Holiday Inn Madrid-Piramides, responded to this review
11 April 2012

Dear guest: We are grateful to receive your comments about your stay in Holiday Inn Madrid Piramides. Is our desire satisfy the expectations of our guests and your comments will help us to continue improving our work to be able to satisfy our guest and quality services. Best regards. More

Dublin
Top Contributor
52 reviews 52 reviews
Reviews in 30 cities Reviews in 30 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 24 February 2012

Overall a very very average HI property, I stayed here in mid Feb, so the air con is set to heat only, I had to open all the windows to cool down the room, the aircon stank and had discoloured the ceiling so there is something up with that. Bar boring. Breakfast basic. Like I said not the best, but... More

Was this review helpful? Yes
Javier Grao, Director de Relaciones con Clientes at Holiday Inn Madrid-Piramides, responded to this review
20 March 2012

Dear Guest: Thank you very much for taking your time in sending us your comments and proposals regarding your stay in Rafaelhoteles Pirámides. It is our comimment to meet our guests expectations and we appreciate very much your comments for actions to be taken in the future. We hope to welcome you in the near future in Holiday Inn Madrid... More

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Holiday Inn Madrid-Piramides Also Known As

  • Rafaelhoteles Piramides Madrid
  • Rafaelhoteles Piramides Hotel Madrid
Address: Paseo de las Acacias 40, 28005 Madrid, Spain

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Holiday Inn Madrid-Piramides
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