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InterContinental Madrid

5.0 of 5
Paseo de la Castellana 49, 28046 Madrid, Spain
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Ranked #52 of 454 hotels in Madrid
4.0 of 5 stars 296 Reviews
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296 reviews from our community

What travellers say about this hotel
  • Club lounge(16)
  • Very nice(9)
  • Metro station(5)
  • Friendly and helpful(4)
  • Great Place(3)
  • Second day(3)
  • Long weekend(3)
  • Comfortable bed(3)
Traveller rating
    147
    87
    39
    12
    11
Only show reviews for Family (30) | Couples (100) | Business (67)
Date Rating
fozziedoggie
Berkeley, CA
Senior Reviewer
6 reviews
5 helpful votes
5 of 5 stars Reviewed 8 February 2012 NEW

Stayed here for just about a week. Hotel is in the banking area of the city, so the area is dead on the weekends....not complaining, makes it very peaceful and quiet. Metro stop located just two minutes around the corner. Very professional and courteous staff. Hotel itself is not very large/imposing. Dining area is beautiful, but for me, the prices... More

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angwelshone
Chester, United Kingdom
Contributor
16 reviews
7 helpful votes
4 of 5 stars Reviewed 7 February 2012

Stayed for two nights whilst taking in the sights of Madrid. It is about a 25/30 minute walk from Plaza Mayor but its a lovely walk and you get to see some lovely buildings etc. The road outside the hotel is very busy but it didn't hamper our sleep. Staff are very friendly and the waiters and barmen in the... More

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IC Madrid, Director de Recepción at InterContinental Madrid, responded to this review
9 February 2012

Dear guest, Thank you for your nice feedback and positive rating. We are very to acknowledge you have enjoyed your stay with us. We do hope to have an opportunity to welcome you back to InterContinental Madrid in the near future. With best regards, J. Caballero More

watrskiergurl
Boston, Massachusetts
Senior Contributor
26 reviews
3 helpful votes
5 of 5 stars Reviewed 7 February 2012

This hotel is classy, helpful, clean, great food....just perfection. I travel a lot for business and this by far is one of the best places i've stayed. The buffet is stupendous. The hotel rooms are clean and excellent. The balcony is so peaceful. It looks out onto the courtyard. Rooms are big, bed is SO COMFY!!! More

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IC Madrid, PA at InterContinental Madrid, responded to this review
9 February 2012

Dear Guest, Thank you for your nice comment and feedback.. We are thrilled to hear that you found superb our breakfast buffet, rooms... If you have enjoyed our Buffet let me recommend you our Sunday Brunch is incredible! With my best regards, A. Fernandez More

collector
Washington DC
Senior Reviewer
8 reviews
6 helpful votes
5 of 5 stars Reviewed 6 February 2012

My sister and I recently stayed at the Madrid Intercontinental Hotel January 26-30, 2012. When we arrived at the hotel after our early morning arrival, we were directed to the 1st floor Club to check in. Susanna Gari was wonderful, she greeted us by name and accommodated us for an early check in. I am a Royal Ambassador and so... More

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laug058
London, United Kingdom
Reviewer
4 reviews
4 of 5 stars Reviewed 6 February 2012

I loved this hotel. Great location, walkable to most main attractions, on the main thouroughfare so easy to get to / from but also far enough away from the chaos of Sol! Room was nice and the value for money was superb. Really enjoyed my stay here. More

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IC Madrid, Director de Relaciones con Clientes at InterContinental Madrid, responded to this review
9 February 2012

Dear Guest, Thank you for your balanced feedback. We are thrilled to hear that you found our hotel nice and well located. We are looking forward to welcoming you very soon. With my best regards. S. Gari More

rivertrader46
rocky river
Top Contributor
50 reviews
40 helpful votes
3 of 5 stars Reviewed 19 January 2012
3
people found this review helpful

We stayed for one night at the end of a vacation trip to Spain. This is a big deluxe business hotel with very nice rooms. There are several downsides if you are in Madrid to see the sights. The hotel is a long walk from most of the major sights in Madrid. It is also not a close walking distance... More

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Fernandez, Director General at InterContinental Madrid, responded to this review
24 January 2012

Dear guest, Thank you for contacting the InterContinental Madrid regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologise for any inconvenience you may have experienced due to room services prices. It is our goal to consistently provide superior service and accommodations and your comments are very... More

Aditithetraveller
Singapore, Singapore
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 16 January 2012

Luxurious, great rooms, lovely view, awesome breakfast, superb staff, safe and decent, good location! More

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Fernandez, Director de Recepción at InterContinental Madrid, responded to this review
18 January 2012

Our dear guest, Thank you very much for your positive feedback! We are very happy to know you have enjoyed your stay with us. Kindest regards, JC Caballero More

ThePaterFamilias
Various
Senior Reviewer
8 reviews
2 helpful votes
4 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

Not the low cost option, but a center of international business activity. The Club access (supplemental cost) is well worth considering as it gives you breakfast, noshing and internet privileges. Seemingly low staff turnover means it's likely you will be recognized on follow-up trips. Skip the stuffy hotel restaurant for better fare outside the hotel. More

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Smaaklik
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

Stayed here for a business trip in Madrid. Booked a club room. The room was supplied with all you could possibly need, from coffee/tea station to stationery sets. A wide range of pillows are just a room service call away to suite your sleeping habits. Staff are friendly and prompt. Most of the staff speak English. The room magically got... More

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BegoAlicante_Espa_a
Alicante, España
Contributor
16 reviews
2 helpful votes
5 of 5 stars Reviewed 6 January 2012

Es un hotel increíble, muy buen servicios, habitaciones muy amplias, con amplias prestaciones. No le falta ni un solo detalle. More

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