Nice and clean in a busy modern center of Madrid. Rooms are surprisingly spacious. The staff was nice and helpful. The breakfast was fine. More

Was staying there with my family and my colleagues. In the description of the hotel it is stated that there is an internet and garage provided, appears it is all there, but you should pay for everything, 18 eur per day for using their garage, the internet is total shame, the wifi available only in the lobby, 16 eur. for... More

I just spent a week there. I was attending an event at the Palacio de Congresos. It is really close, maybe 400 metres. This is great if you want to play hooky for a couple of hours and have a quick siesta. My room was facing the road (Calle Pedro Teixeira), so it was a bit noisy at night sometimes.... More

Recently returned from the Rafaelhoteles Orense, after a stay for a scientific conference at the nearby Palacio de Congresos which is just a few minutes walk away. Overall, I enjoyed the hotel - room (on the 10th floor) was very clean and spacious with a lovely king-sized double bed. Nice bathroom too, with everything needed for a comfortable experience. The... More

Stayed here on my back back from Central America and was somewhat disppointed. Reception staff were quite indifferent and unfriendly. Didn't see any of them crack a smile, not even once. My room was extremely spacious but the door was actually open when I got to my room. The floor was dirty and the towels were so old and rough... More

Decent hotel but offering 24 hours of internet for 16 euros is ridiculous. Very average breakfast More

The room is decent in terms of size and cleaniness. However the AC was so loud that it could affect some people. Breakfast was OK with good breads and pastries. There is a nice supermarket about 3 minute walk from the hotel that has a good selection of snacks and drinks. There is also a hamburger place across the street... More

The location of the hotel is not really good. To go anywhere well known or nice you have to take the Metro or a cab. Cabs however are not expensive in Madrid. The rooms are spacious but tired and of a real need for renovation. The aircon is not really working. Staff is very friendly. Breakfast is ok. If you... More

I have stayed at this hotel 3 times - all three times I had little choice to use this hotel as it was part of a tour package. If I had a choice I definitely wouldn't stay at this hotel. The rooms are very noisy particularly those that face the road and are on the lower floors. I mean really... More