Stayed recently for a wedding in Spain and it was a great base for us. The rooms were well kept and all staff were polite and courteous. Reception staff are multi-lingual and the others are polite enough to help you stumble through your basic Spanish! :-). Breakfast is expensive, especially if you don't go inclusive, but you can easily fill... More

Madrid is a difficult place to find a decent hotel in. We stayed for a weekend at the Husa Serrano, booked in advance and got a good price. The hotel is very well situated, central, quiet, and convenient for the main shopping streets and for the metro. Rooms are spacious and comfortable, with good beds, bathrooms and lighting. Staff are... More

The hotel is well situated, just off Serrano, but is definitely looking old and tired nowadays. The soft furnishings were shabby and threadbare in places, the paintwork in our room was chipped and dirty (and coming off the ceiling in a couple of places) and there was a tile missing in the bathroom. The cleaning staff seemed to be doing... More

We got a great deal on Hotels for this hotel - 75 Euros. It's a 3.5 to a 4 star hotel. It's elegant, clean and provides great service. The area is safe. The staff are very helpful, welcoming and friendly. The rooms are large, great furniture, classy and clean. The subway "Ruben Dario" is about 5 minutes away. The buses... More