Stayed here two nights whilst on a business trip. The hotel was clean but a little dated. The air conditioning struggled to keep the room cool, especially staying on the top floor where the room was very warm. It also blew straight on my face when in bed, which made it difficult to sleep. The wifi is free but limited... More

I stayed here on a business trip one evening. My team checked out the next day because we were not happy. The air conditioning in my room could not combat the sun setting outside my window. I found the mattress to be comically thin and uncomfortable. The hotel appeared to be close to public transportation to interesting parts of the... More

We stayed for one night here as the hotel is very conveniently located - near the metro and bus stations and Chamartin station. It is also only 10 minutes' walk from the Santiago Bernebau stadium if you were going to Madrid for the football. We chose it for the proximity to transport links as we were leaving the next day... More

Stay here on business as it is close to the Madrid office and not expensive. Rooms basic but fairly clean. I have been in rooms of varying size, but, on last stay was put up at the end of the Hotel, closest to the Plaza Castilla. This room was very small. Breakfast price seemed to vary depending upon the month/day... More

I stayed at the Abba Castilla for three nights in January, as it was the nearest hotel to a friend of mine who is living in Madrid. I found the staff to be very helpful, the wifi was good and the little extras in the hotel room were very welcome (pocket tissues, sponge...) The hotel is ideally placed a short... More

Check-in was efficient but impersonal: no warmth or welcoming smile. No toiletries in bathroom - I even had to ask for soap! Staff to whom I spoke were pleasant and informative. Facilities in room were in keeping with an average 4 star hotel. Breakfast good. Price good. Excellent location for getting to other places in Madrid by Metro or from... More

I travel quite a bit for work and I found this hotel to be one of the worst I have experienced. The staff looked tired and simple things you asked for were a problem. The room was small (which I can live with) but again tired and old fashioned. Bedding consisted of two small cushions and two sheets covering a... More

This review is probably only useful if you work for AIG or La Caixa because its right next door. The rooms were basic but clean. The bar was pretty cheap and the staff were very friendly (unlike reception staff). It's also a great location if you're a business traveller that likes to run in the morning as you can run... More

Stayed here for four nights while working in the area. The room was tired and lacks a kettle, but was broadly comfortable. The telephone didn't work so I couldn't ring for Room Service. Also, the perpetual irritant, dinner is not served until 8.30pm! This I know is cultural, but for foreign visitors who have to get up early to work,... More