My sister and I stayed at this hotel on two occasions, the second being for just one night on our way home. The first stay was in a room that certainly had a great view straight down Gran Via, and that was done out in a modern style. But, so small, with almost nowhere to put things- (thank goodness for...
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Esteemed guest,
Thank you for your comments, we are pleased to know that your stay in our hotel met you expectations, although specific details were not to your satisfaction. We´ll keep in mind your views with the aim of improving in the future. Without a doubt the satisfaction of our guests is our reason to be.
We hope to welcome...
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This hotel is located in a great location right in the centre of Madrid. If you book through the internet the hotel is quite inexpensive (for a four-star hotel in Madrid that is).
I stayed here in May with my wife in a Superior room with a Queensize bed. The room was big, as was the bed. The bed was...
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To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
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My husband and i have just returned from 5 days in the beautiful city of Madrid. While we would definately return to Madrid we would not return to this hotel what a disappointment this turned out to be. My husband booked this on the internet and accidently booked 2 rooms by mistake, when we discoverd this we telephoned to say...
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This hotel was unbelievably inexpensive by Madrid standards for a nice hotel. We reserved a room with a balcony via the hotel's website, and received an extra discount for a non-refundable reservation.
The hotel is located very centrally, is walking distance to a lot of attractions, and a subway stop is right across the street.
Our room was high enough...
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To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
Thank you very much.
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The hotel is placed in excellent possition, in the photogenic and photographed Schweppes buillding, facing the main part of Gran Via, on plaza Callao. Gran Via is Broadway madrileńo, with all its lights, theatres and hustle and bustle, and callao is a little Times Square so to say. Maybe from nowhere else you may have such an unforgettable view on...
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As it was our first trip to Madrid we really didnt know what to expect !!!! rooms were very clean and comfortable and the position was outstanding!!! The premiers in the area were amazing !!!
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To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.
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Every thing was perfect..
I will book in this hotel again and again when I'll visit Madrid
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To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.
More
We stayed at this hotel for 3 nights on our recent trip to Madrid. Whilst the hotel is very central right in the middle of Gran Via and within walking distance to many of the sights of Madrid and many restaurants and cafes it is as mentioned in other reviews quite dark inside with lots of black, red and dark...
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Dear guest,
We would like to thank you for the time you have taken to send us your opinions and feedback regarding your stay in our hotel. We are deeply sorry that your expectations were not met. We would like to inform you that we will keep in mind all of your suggestions: without a doubt they will help us...
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This is an hotel in which the designers have tried so hard but missed! The rooms are dark and lighting impossible to get to an acceptable brightness to read. Everything is black, dark and depressing. We were boiled in our room and were informed that the air conditioning had been switched off for the winter! We were told to open...
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Esteemed guest,
We appreciate that you have taken the time to submit your thoughts and comments about your stay at our hotel. We deeply regret that your expectations were not met. We would like to let you know that we will take your opinions into account: they will doubtless help us to improve the customer service we offer our guests...
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The hotel is located near the metro. Note if you are using this while carrying suitcases, there are two stops. Uss the elevator where possible as they are many stairs to carry bags up or down. The location was great for exploring. The rooftop bar was an added touch. There is a large supermarket down the street- ask at the...
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Esteemed guest,
Thank you for your comments, we are pleased to know that your stay in our hotel met you expectations, although specific details were not to your satisfaction. We´ll keep in mind your views with the aim of improving in the future. Without a doubt the satisfaction of our guests is our reason to be.
We hope to welcome...
More
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