We stayed here for 4 nights in June. My best advise is if coming from the Airport do not use the directions given to you on their website. Yo have to change lines twice and with baggage it isn't easy as the lifts are in short supply... If any! Instead take Line 8 (it costs €2 each) and change at... More

I've stayed in NH hotels quite a lot in Spain, this one was very typical of the chain. Comfortable, modern and clean, if a bit basic. On the upside: Rooms are spotlessly clean and comfortable. Bathrooms are well equipped and modern. Complimentary NH bathroom supplies (shower gel etc) are delightful. Good room service (pizza and pasta). Pretty good location, if... More

This place is not worth the money. I am pretty sure the room that I booked was an elevator shaft at one time. It was barely bigger than the small, low, uncomfortable double bed that was in it. Air conditioning didn't have temperature control. I got yelled at when I took a piece of bread from their breakfast buffet. Service... More

This hotel is OK. It's close to San Bernardo metro stop so it's easy to get around. The reception staff were friendly and the rooms clean and tidy but I've stayed in better 3 star hotels. It just doesn't wow you. It's very plain and simple. I would suggest it's on the lower end of the scale for a 3... More

Well, this hotel certainly looks the part on first impression the rooms looked great. First initial problem was that I was hoping to pay in cash but the hotel said it was already paid when i booked it months ago. This was not true and I had taken out the money at a favourable exchange rate a month before so... More

I stayed here one night while on a work trip to Madrid. I've stayed in the Melia Fenix and the Intercontinental on prior trips and this one simply doesn't compare. It was very sterile and lacking in any atmosphere at all. The bed was OK, nothing special. I would not stay here again for work, but the hotel would be... More

Hello travellers, A few rants on this hotel so please bear with me. I arrived at this hotel a day before my partner and was told i could not check-in because my name was not on the booking, i apologised for not letting them know but was still refused even though i had all the documentation for my stay. i... More

Despite being slightly obscured by a (thankfully under-used) petrol station, the HN Alberto Aguilera certainly looks the part – a modern eight-story hotel that dominates a corner on Madrid’s busy Calle de Alberto Aguilera. Only 25-30 minutes from the airport (an evening journey, I might add) the hotel occupies a convenient location, being served by an abundance of taxis, and... More

I stayed in the Alberto Aguilera for 2 nights on a business trip. Overall it was just OK. The plus sides are it's in a good location, plenty of shopping on the door step and a Metro station a 2 minute walk away, the staff are friendly and helpful and the room was small but the bed was comfortable. On... More