We stayed in a rather grand suite, with twin beds and a large lounge, in late November 2011. The hotel consisted of 2 (or maybe 3) buildings next door to each other in a small plaza off the main road. Too far to walk to most attractions for most people, I would think, but it is easily accessed by metro... More

Stayed for three nights. Have mixed reactions that results in an overall average rating. On the plus side: the suites provide an unusually large amount of room for a European hotel, the metro is steps away, the breakfast is top-notch with very friendly assistants constantly re-stocking and cleaning. On the downside: the location is in a not so interesting part... More

I spent 5 days in NH prisma in October and would come back again. Suites are very well fitted and comfortable. Staff was friendly and discreet. Hotel is next to metro station and it takes only 5 station (10 mins) to reach city center. Although there is free wifi at the reception area, there is no free internet in the... More

The reception staff was not very friendly (cool and distant), overall the hotel itself was very conveniently located, right across from the Rios Rosas metro station which is only a few stops from central Madrid. The breakfast buffet offered a wide choice of breads, juices, meats, cheeses, fruit and even chocolate doughnuts! There was plenty of choice and the stock... More

We had a very nice room with 2 bedrooms. It was all very nicely decorated. The bathroon was huge and very nice. Shower was excellent. It is a very short walk to the metro, only 30 seconds or so. Check out was not so good. There is a public parking underneath the hotel which is very convenient. Only minus is... More

Got a great price because the hotel is under renovation but it was the worst night of our 16 day trip. Air conditioning did not work in either of our two suites. Water was yellow! The poor girl on duty by herself could not help us! I am sure the updates will be awesome when tested and complete but we... More

Refurbished hotel, ok but the painters masking tape over the smoke alarms is not acceptable. More

Had annual lads (we are all over 50) tour and chose Madrid this time. Booked into NH Prisma - just used it as some place to sleep - and have some breakfast - nothing else. It is a businessman's hotel - I had a bedroom, large separate lounge, bathroom - all fine - no frills but no complaints. About 15... More

We spent a long weekend in Madrid and used the hotel as an excellent base for exploring the city. All the rooms are suites: spacious, clean , and quiet. The buffet-type breakfast offers a wide choice of food and excellent coffee (expresso machine). All in all we consider this hotel a convenient address for visiting Madrid at a good price/performace... More