My room was ok... I would say this hotel needs to be a refurbished a bit. You have to pay for wifi, but like most NH hotels, you can get it for 30mins in the lobby if you ask the front desk for a password. Beware of one of the waitresses at breakfast!! Basically as mean as it gets! More

It's simply embarrasing when you find a fantastic location and the hotel is just plain sad. That's what happened in NH Sanvy. There is no better location: Columbus Square in Madrid, right next to the Serrano shopping area and Castellana (main artery for Madrid). The place was probably an OK hotel back in the day, but the fact is that... More

Stayed 3 nights in the NH Sanvy and was very impressed with the high quality of the hotel. My room wasn'tparticularly large but very clean and welcoming. Overlooking an internal courtyard meant that there was no discernible noise and I slept very well. The reception staff were always helpful and the breakfast was plentiful. Being close to the Serrano metro... More

On Sept. 3rd, 2011, upon arrival in Madrid and check in to this hotel at 9am, my husband's backpack got stolen from under his mom's feet while she was checking in to the hotel at the front desk, as he brought our luggage into the hotel. The Tumi backpack contained laptop, cameras, chargers, eyeglasses, drawing pens and pencils, among many... More

The hotel has the perfect location, situated right in the middle of Madrid, around the corner from the main shopping street! Also in walking distance are all the main museums and other places of interest. The service at the front desk was efficient and staff were helpful in answering questions. The room was basic however clean and the bed was... More

The hotel location is not bad, the distance to the centre require a taxi but the trip is quite short. The hotel is small with a simple lobby and resurant, it is well organized and the breakfast is good. The rooms are clean but a a little bit small. The staff is efficient and kind. The solution is OK for... More

I stay at many NH Hotels and know pretty much what to expect. My family and I stayed in 2 rooms for 3 nights. This hotel was slightly disappointing, and many things could easily be made better. The rooms were average and OK. The bathrooms were above average size. Also, for being in a city, it was extremely quiet. The... More

Nice hotel, large room, very fine bathroom. But the whole building smelled like cigarretes and garbage. At night the smell was worse, we put perfume all over the room. It's not a cheap hotel also, they charged us for breakfast and the bill was pretty scary. Don't know if I'd return, but the location is good and the room is... More

Stayed here for two nights. Good hotel. Doesn't look much from the outside. Nice modern rooms. Great location close to two Metro stations. 40 mins from airport, 15 mins from Bernabeu, 15 mins from Opera area. Very nice high end shops near by. More