Stayed at this hotel with my partner for 3 nights. Hotel is more like a 2 star. Breakfast is served 7am-10am, went down to breakfast twice at 7am sharp and bacon was COLD, no scambled egg until 7.20am on both mornings. Better eating brekkie outside. Management on reception tends to be rather negative, no please, thank you, or enjoy your... more

Fab location, helpful staff always willing to draw us maps and give directions. Clean and comfortable. Not a bad word to say. Great value for money at £39 a night for a City. Read a lot of dissapointing reviews about the rooms, yes they were slightly dated for a 4 star hotel but considering the price it didnt faze us.... more

I stayed here for 3 nights in June with a friend on a short holiday. Check in was smooth, and although not overly friendly, they were pleasant enough. Although I speak Spanish, I heard the staff (at least the day staff) speaking in fluent English and French. There was a belhop available to take our luggage from the taxi to... more

This hotel is just off of Gan Via. There are a lot of shopping stores right on the street such as Pimkie, Stratevarius, Blanco, H&M, Top Shop to say the least. It's a great place for single young girl travellers who likes to go shopping. The hotel is walking distance to all the major tourist sites. A block away from... more

Great location, although I woukd be careful about straying down the side streets at night.  Place was very clean and staff helpful.  We appreciated the provision of tea/coffee making facilities on request also airport shuttle.  Good value for money, pack ear plugs if you are a light sleeper but otherwise very happy with our stay. more

I picked this hotel primarily on location and it delivered on this as the hotel was very centrally located and near a metro station. The only downside of the location was that the surrounding area was slightly seedy at night although this did not cause us a problem. The room and service at the hotel was fine but nothing spectacular.... more

I would NOT advise you stay at this hotel. The walls are very thin and noise is a major problem. Eventually at midnight, I telephoned reception to complain about the noise from above. The bed is hard and the room was cold. View is of the central wall. Decor is mediocre and tired. There are much better hotels in Madrid... more

The hotel is a block from subway system Gran Via and is on the main strip. The room we had faced the street. We thought it was be loud at night but it wasn't too bad - bring ear plugs if you are a light sleeper. The room was clean and a good size for Europe standards. We got single... more

Location was good. Lifts are very small. Rooms were a good size. Staff very helpful. more