Hotel was quiet and seemed safety, breakfast was good. Location in the centre of the city was excellent. The room was quite suitable for a short stay except of the following notes •despite staying in the room facing to the side street there is a noise from outside in the night – better windows can be expected in the hotel... More

Booked a jaquzzi room as a surprise for my husbands 40th birthday- the staff went beond duties to make him feel very special, so top marks to them! The room it's self was very pleasant- we stayed in 804 which had spectacular double views, in one direction you look down over the theter square and the other you can see... More

old in any way : they tried to make the room look newer . furniture are old table with the minibar shabby damaged all over , Minibar door not closing right, bathroom: door from shower not closing good water is running all over the bathroom , mirrors are mounted in places where you can not really use it (wrong light)... More

Staff very pleasant, my room was tiny the bathroom was bigger! The location is really central and close to Palace but it was almost impossible to get a restful nights sleep, and yes it is right in the heart of things but unfortunately the construction and in particular poor sound insulation of the hotel is a real problem. Came home... More

This was my second stay at the Hotel Opera. The location just can't be beat. It's an easy walk to most central Madrid sights and if you need the metro it's only 100 meters away. That said, there is a downside that others have mentioned, that being street noise. They party late in Madrid. Request a higher floor, close the... More

I recently visited Madrid in the last two weeks. This hotel has everything you require. The central location to shops and restaurants is just perfect. One particular concierge, Luis Miguel, was so friendly and helpful. He suggested the best places to go and answered all our questions and was fluent in English. If we did not meet Luis then I... More

This is definately not a 4 star hotel,it's 3 star at the very best.The rooms are very tired and worn and ours was not clean when we got it.A major problem is the noise-there is absolutely no soundproofing at all,you can hear every sound from the street and at night it's incredibly noisy.We were on the fifth floor to begin... More

We have stayed in this hotel for 3 nights. We were given a room that was not ready yet but was resolved immediately by the staff. We booked for triple room, and its very spacious. One double bed and sofa bed and so comfortable, linen are very good quality. The bathroom is huge! Mini bar in the room. Reception staff... More

I recently visited Madrid over the Easter period with my Wife and two young Children. We had reserved a family room, and if the truth be known, we were absolutely surprised by the size of the room. There were two beds together, an extra single bed brought into the room for the children, and also a sofa bed. The bathroom... More