The matress in the room was hard (too firm). The rooms were clean and fair for the cost. The location was perfect. The clerks were kind. The hotel shuttle driver stole my laptop computer. The hotel provided a very poor & untimely response about my computer. I never recovered my computer.

I loved this hotel. Yes rooms are small but its Europe. The staff here was so kind and helpful. The breakfast is not typical American but what people in Europe eat and thats fine with me. The best part is the location you are in walking distance to all major sites. There are plenty of restaurants that serve wonderful meals.... More

This hotel is well-priced for what it offers - clean and comfortable accommodation. To this, add staff who went out of their way to help with a variety of requests, an excellent location in central Madrid sited within a minute of two metro stations, a free 24-hour tea/coffee kit, quiet - and you have a place we'd stay at again.... More

We booked 4 nights in a superior room with a terrace at this hotel. The first thing that hit us when we entered our room was the horrible musty smell, it was like unclean carpets. The other thing was how small the room was. We could not open the wardrobe doors properly because the bed was so close , and... More

This smallish hotel was located just a couple of blocks from the Plaza del Sol in Central Madrid. It was within walking distance of the metro, multiple restaurants and cafes, major tourist attractions such as the Prado and the Palacio, as well as Madrid's major department store. The rooms were small, but clean. The bathroom was a comfortable size and... More

We Selected Hotel Carlos V Using Trip Advisor, Several months Ago. The Hotel Is brilliantly located, Close To The Metro, Many Good Restaurants And A Large Supermarket Full Of Prepared And Fresh Food. The Rooms Are Small But clean And Have Small Colour TV With air Con And Heating. Breakfasts Are An Optional Extra And Well Worth The Price. Front... More

Great location close to everything, centrally located. My first room was not good, couldnt use A/C because it was to noisy, couldnt open window to much noise on the street outside. This was mid july. I complained about the A/C but the staff didn't do anything. After second night I complained again and I got a better room on top... More

Visited this little hotel in the city center. Single room was clean, but suprise suprise, window to inner yard with garbage containers. Breakfast was quite modest but ok, breakfast room and hotel very nice old decorated. Staff was friendly with limited English skills. Price met the quality well.

It´s the third time I´ve stayed at Carlos V. The staff are very friendly, the rooms are clean and it is very centrally located. Some people complain about noise, but what do you expect if you choose a hotel in the middle of Madrid?