First of all, location is a little sketchy, but if you stay a few blocks away you'll feel MUCH safer. You may ask how a hotel can refuse to let you check out, but this one did. We went up to our room to find that it smelled horribly of cat urine (and I am not picky by any means!),... more

The hotel itself is basic but for the price paid it was a good deal and it's very central, 10 minutes walk to Sol, the busy centre, and 10 minutes walk to the Plaza Mayor the central square. Air conditioning was essential and the hotel was more than adequate in that department. Also the mini bar is cheap so no... more

I stayed 5 nights in Madrid in this hotel, since I often choose BW hotels and have always found them to give great value for money. It also had a special offer for € 233 for a single room. The location is also great, 3 minutes walk from Callao tube station. Unfortunately, the room was about 8 m2 bath included... more

The Good: *************** -AWESOME cancellation policy. My travel plans can fluctuate often, and I would be able to cancel until 6PM Madrid time day-of-arrival when booking directly through Best Western. -Honors several discount rates like AAA, CAA and special internet rates (check BW website) -Extremely clean, well maintained room. One of the cleanest hotels I have ever stayed at, and... more

Nothing special here. A decent, affordable hotel with small/medium sized rooms. Mainly to be used to access the city for a few nights. The tube station is pretty much round the corner and you can reach most places in madrid by that way. You can walk to the main palacial gardens and markets from here, though you'll sweat. Access from... more

I only paid $70(cdn) per night. You get what you pay for. It was the lowest price hotel I could find that was not a Hostel. the rooms were clean. great location, but the rooms were very small and the lobby was tiny. The Staff was very helpful and nice. they all spoke English. If you stay there, its a... more

Just off Gran Via, which is noisy and dirty. Hotel is an unacceptably long walk to Callao Metro and significantly farther to Gran Via Metro. Hard to find a restaurant or bar nearby. Entrance is typically Spanish, NOT typically American. It is on a little alley, hard to find. It might make Americans nervous, The room was okay, bathroom ditto,... more

The hotel is clean and conveniently located close to everything downtown Madrid and in a relatively safe and quiet are off Grand Via. The staff was friendly and willing to help and speak some English but on a warm day I was told by the manager on duty that they could not run the air conditioning since "the heating had... more

My husband and I stayed at the Best Western Hotel Los Condes in January 2009 for 4 nights. The hotel is in a small side street off the Grand Via, one of the main roads in Madrid. The fixtures in the rooms seemed slightly dated, but it is well maintained and clean. It is very close to the Callao metro... more