I chose this hotel because of the price and because of the brand. It's an excellent value. I paid 56 euros, taxes inculded for a double room. The staff was very welcoming and did his job perfectly. I just used this hotel as an overnight stay. What you have to know, is that you have to call the hotel for... More

Chose this on location and price but in hindsight would prefer to stay at another hotel. We chose the hotel as most people do, for proximity to the airport. One reviewer mentioned it was difficult to find. Living in Spain, I thought, "Oh, that won´t happen to us". Well they were absoutely right. The directions were terrible and it took... More

Crown Plaza a big brand and is present aross the globe, i must say the service was very very dissapointing. i had landed in madrid on th the 3rd and we were off the valencia from there. as we were flying out from MAdrid only, we chose to see it in the end. For tourist's its not a ideal deal,... More

We needed an overnight stop in Madrid between flights and this hotel was superb. It is about 15 or 20 minutes from the airport - but the shuttle bus responds very quickly to telephone requests (all the hotel shuttle bus telephone numbers are posted on a notice at the bus stop: remember to add the Spanish country code (+34)!). I... More

The hotel is very good value for money but is in an inconvinent location. We couldn't find a bus from the airport to the hotel so ended up paying an unbelievable €28 euros for a taxi!!! (the hotel was only 3 miles away.) The biggest let down was the staff. On arrival the girl on the reception wouldn't even say... More

We stayed at the Crown Plaza airport Madrid April 2012. We found the hotel to be very clean and modern. We checked in at midnight for a 10 a.m. flight. We arrived at 12:00 a.m. and were in our room in fifteen minutes. Parking is 7 euros per day. The hotel staff speaks english and were friendly to deal with.... More

Great room with plenty of space and free coffe machine! Well located near the Barajas airport! Poor staff in the loby! More

I have visited this location - and reviewed it before. It was interesting to come back a year later and see how it has evolved. The Crowne Plaza is in the same group of InterContinentals and Holiday Inns (there's a Holiday Inn Express across the road) and is well up to standard for this more upmarket brand within the group.... More

Although I spent only one night here , the cleanness and moderness of the rooms, the friendliness of the staff and the price convinced me to stay again, if I wanted to come for vacation. For business purposes it would have been better , if it had good wireless reception also in the rooms. The strength of the signal was... More