i've stayed here 3 times in 3 different rooms and will return for the convience and the price. Wifi is free, desk staff friendly and helpful and the location so near el Prado, la Reina Sofia, Caixaforum and Calle de la Huertas just perfect. The rooms need a fresh coat of paint but otherwise everything's good. More

Orange light in room and drunk people upstairs ruined it for me,reception did not know how to get rid of ligh t in room, took fuses out and card out to no avail, drunk people flushed chain 20 times and took 10 showers between 1.30 and 4.00 am, never again... More

This place is in a great location if your goal is to visit the museums - Prado, Thyssen and MOMA are virtually around the corner. You can buy a ticket booklet in a ticket booth near Prado and then you dont have to queu for the tickets. The hotel is also close to Atocha station, from where you can go... More

Nice location, very close to all the Artistic places of the town.. Hotel clean and smart, nice rooms but with small bathroom and without closets Personnel very smart and always at disposal. Good Internet wireless connection and very good coffee ! More

We were passing through Madrid briefly on the way to Andalucia and wanted to stop over to visit the Prado, and this place had everything for our purposes. It was reasonably priced, in the off-season anyway, just a block up from the Atocha main railway station and two blocks over from the Prado, clean and well-appointed though basic (which is... More

the location is great, the staff is friendly, but the room is minimalistic to the point of skeletal. White everything, which means the inevitable scuff-marks on the walls stand way out; having a curtain instead of a bathroom door means a bit too much intimacy when traveling with teenage children! I enjoyed the roof terrace, but having to run up... More

Chic & Basic should be called Cheap & Basic because they are cheapskates. I am not sure why so many people have given this place such good reviews. My boyfriend and I recently stayed here, and our stay was anything but pleasant. Our room didn't have a door on the washroom, giving it prison like charm. When we asked why... More

First time in this chain. I love the atmosphere and staff. The free tea, coffee, biscuits and fruit in the lobby make for a real nice feature, much better than the stuff you get in your room in more expensive hotels. It always hard to know what room you will get in the hotel. The rooms on the street side... More

Front desk staff was found to be extremely helpful in every way; location just around the corner from Madrid's central train station. 10-15 minute walk to Puerta del Sol; lots of great nearby restaurants, museums, and night life. Best value for location! More