Decent rooms and furniture, VERY pink (even the toilets and walls!) and slightly dirty bathrooms. Amazing location right across the street from the metro and a mall, in addition there is a grocery two doors down that sells useful items like snacks and phone cards. Breakfast okay, with good cheese and bread, but the juice was terrible as well as... more

Was not as good as we hoped, or better yet how we found it on the internet. I have an objection to the room which was not very clean and breakfast as the breakfast room which looked quite poor. But I would recommend it because of location. more

This hotel is NOT a four star. It is a large hotel with impersonal services. There is no decoration and does not have any characteristics. The hotel staff is courteous but not warm and friendly at all. The check in/out was like a data processing center. All services, such as internet, safety box, etc require additional fees. The location is... more

The hotel is in a great location - just opposite Príncipe Pío metro station and close to the Royal Palace. Príncipe Pío also is a huge shopping mall which was busy late into the night when we visited, and has clothes shops, a food hall, supermarket and much more. The hotel was welcoming, the staff knew what they were doing... more

city centre,good rooms, restaurant staff very surly,rude and unhelpfull. more

Pros -This hotel is very easy to get to, close to the Plaza d'Espana, right across ths street from the metro stop. About 10 min walk to Plaza d'espana. Easy to get to from airport. Cons -Room is the equivalent of my college dorm. Bathroom is redone, but the beds and decore are about 30 years old. Hotel has nice... more

This hotel is not in the city center, but it is across the street from a metro station (Principe Pio). It is a far walk to museums (Prado, Reina Sofia), but less than a 1/2 hour walk to Puerto del Sol and 15 minutes to the Gran Via. There are many restaurants within a block or two of the hotel,... more

We were a bit afraid because of some review we've read - but we enjoyed our stay. The rooms are comforable and clean, the service was ok. The hotel is exactly in front of the Rain station - there is no noise but there is a commercial center there with shops and some food options which is very comfortable. There... more

Hotel location is very convenient for touring madrid. Close to Placio Real. Metro station across the street. Room has no minibar. It was impossible to adjust the airconditioner temperature. The use of the safe will cost additional 2 euro/day. Internet use is 7 euro/hr. Breakfast is very poor. The coffee is tasteless, the "orange juice" is a strange yellow drink.... more