We stayed at this hotel for five lovely nights. Maria , at the front desk, is lovely, charming, and nothing is a problem for her. Upon arrival, we were upgraded to the next category of room - thanks to the American Express Platinum Card. Lovely, or so I thought. Maria mentioned that the 7th floor room would be facing the... More

An excellent hotel. It is located on the Passeig de Gracia, within walking distance of Barcelona's sights, shops and restaurants. Exceptional service from all of the staff: front desk, concierge, maid service, both restaurants and the garden bar. We stayed in two deluxe rooms, which were very comfortable and well-equipped. Staff treated our two sons (13 and 11 years) very... More

The hotel is extremely expensive especially if you compare the service level and room size with that of the Arts hotel or W. Given that I'm over paying per square meter, I expect to have better service. But the reality is that the service is extremely slow and the staff are extreme slow. During my last stay I took one... More

Unbeatable service, extremely helpful and friendly staff, great location for shopping. But rooms rather small and those above passeig de Gracia very noisy. Disappointed by the roof top pool which was very cold and the whole pool area was much smaller than expected with only 6 sunchairs. I've been to other hotels in Barcelona with better rooms and nicer roof... More

This hotel is great..We had no problem..And it is so close to all the attractions..It is on a beautiful street..We had our 4 year old son with us he loved to be there..But the best part of the hotel is the consierge..They were so helpful ..We ate in great restaurants..And they handle everything..Even they fix our sons toy..If you have... More

Beautiful and elegant hotel. The staff and service and the comfortable and Glamourous environment and rooms are major selling points. I it's good enough for Rhianna tonight it's good enough for us. Gluten free breakfast was a delightful surprise.

The location is good for the city and the staff are well trained and excellent, but the hotel leads a lot to be desired. To me it was a designers dream but a visitors nightmare, the reception area had very low and uncomfortable seating (the type people of a certain age couldn't get up once they had got down!!). We... More

Penthouse suite was perfect. Our trip was for business and Mandarin Oriental (MO) was the client's choice. Stay at an MO hotel and you will become a "fan". This property is in a central location and this makes it great as you can be anywhere in the city in a short time. Excellent service from the moment you arrive, great... More

We visited Barcelona in April with a group of 30+ people, and had high expectations when we decided to go for the high-end hotel Mandarin Oriental. I've had many excellent stays with Mandarin Oriental in Asia (Bangkok, Kuala Lumpur etc) and this hotel absolutely live up to the brands rich history and quality. They managed to deliver a truly amazing... More