The room was very good, clean, well furnished, extremely quiet (we had a room overlooking a courtyard so there was no street noise). The hotel is beside an old church and seems to have incorporated the church's cloisters, so quite interesting to walk around it. It was very well located, only a short walk across the bridge to get to... more

After travelling for most of the day we were looking forward to finding our hotel in Burgos and winding down. My partner and I were surprised immediately by the hotel - the decor inside and out was suitably impressive. The hotel is within walking distance of the cathedral and all the major sights. The CHU CHU tourist train is worth... more

A bit of a nightmare to find, or at least to get in to because it's on a very busy street and the underground car park is very hard to spot. Had to pay for parking but that is the norm in Spain. Great location, just across the river from the cathedral, so probably easier to find than hotels which... more

I have stayed in paradors and castles in the past, and this place was the best ever! The location is amazing-- on the river front, directly across from the Burgos Cathedral. From the rooms (with a view), you will have an incredible view of the cathedral. The room was also very comfortable-- big bed, soft pillows, nice bedding, large size,... more

just perfect: perfect staff, perfect hotel, perfect location, clean, good quality rooms etc. everything you want from a 4* hotel more

Beautiful hotel newly refurbished, which encompasses the cloisters of the adjacent church. Conveniently close to the old town and 5 minutes walk from the Cathedral. Underground parking. Very comfortable rooms and beds. Fantastic buffet breakfast. Fairly pricey, but worth it for a little extravagance once in a while. more

Was such a beautiful room. It was like being in a hotel room centuries ago with all the current luxuries! Loved it - and would love to return! more

I booked this hotel on the strength of the reviews I read in TripAdvisor but I found that it did not live up to my expectations at all. While it is in an historic building, the interior is ultra modern and minimalist and pretty soulless on the whole. There was a wedding on the night we were staying and the... more

I stayed at the Palacio de la Merced on August 2006 for 2 nights. The room was very comfortable and clean, the bathroom very modern and good size. The staff was ok, didn't go out of their way to offer suggestions as to where to go, etc. The 2nd night I decided to stay and have dinner at the hotel... more