We booked king suite in the hotel HILTON BUENAVISTA TOLEDO for one night with breakfast in april (semana santa period). I expected great service, rich breakfast, nice loby ( like in photos), nice spa. What i recieved: when arrived nobody brought our luggages to the room. Reception staff asked offhand: do Ypu need help.I wonder how she did not see... More

It had been a while since we had stayed in a "chain" hotel and the Hilton Buenavista confirmed why. The main body of the building is impressive enough and the lobby and belle epoque ceiling of the bar area lovely but it almost feels as if the rooms have been added as an afterthought. The hotel is situated outside the... More

Just got back from a short stay at this hotel, and I can only say it is probably the best hotel I have ever stayed at , and the staff were by far and away the best staff I have ever encountered. The hotel is beautiful, the rooms spotless and very comfortable, and nothing was too much trouble for the... More

We drive to Portugal every Summer, at least once or twice a year from Switzerland, we found this Hotel a few years ago, I would recommend this Hilton to anyone who wants a really relaxing few nights, away from traffic, and having distant views of Toledo City. The Terrace is a lovely place to have an evening drink, good service... More

This was our first trip to Toledo, and this hotel more than helps us make up our mind to want to return. I rate the staff of this hotel at the very pinnacle of the Hilton chain. They anticipate your every desire and are standing ready with exactly what you want prior to your requesting anything. The hotel provides old... More

Perfect escape for couples. There is an elevator that takes you directly to the spa so no need to cross the mail hall in your spa clothes. The message treatments are the best I have experienced in Spain. their staff is very professional and customer focus. The hotel food is excellent and reasonably priced. I will return soon. More

It helps to be connected when you come to the Hilton Buenavista. If I wasn't sure about that from the descriptions of other people's experiences there that I have read here - of Hilton members who loved every minute and un-members who felt dirt was being kicked in their faces - I learned that this is gospel truth when my... More

Fabulous hotel and fabulous staff! Stayed here for one night on a side-trip from Madrid (Madrid Intercontinental). This place blows the IC away...staff bends over backward for you. Convenient shuttle service to/from town or train/bus station. Booked advance purhase standard room and upgraded to a suite; beautiful room. Received nice plate of cookies, chocolate dip for fruit on plate. Very... More

This four-year old property is on the outskirts of Toledo (there is a shuttle to the center) that is within a 16th century palace. The restoration is magnificent. The food is marvelous, with slight hints of molecular cuisine. You will not think you're in a Hilton when you eat here. The rooms are immaculate and well appointed and a Diamond... More