Using Santander as a base for exploring the region this hostal was ideal literally being on the doorstep of the bus station so the airport bus would take you right to the hostal door. Unfortunately our flight was serverly delayed so we missed the last bus but Sergio came back from his home to meet us after midnight with the...
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My husband and I have recently been in this little but cosy hotel. The position is simply wonderful, coming from the airport by bus, you just need to cross the street and the hotel is in front of you. The staff is very helpful and can give you a lot of useful info about Santander main places to see. The...
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Great location right by the bus station. This hostal is in an apartment block, so doesn't have a reception as such, but not a problem for me. When I visited, only one member of staff speaks English, but they are all friendly and we did our best in Spanglish! Modern decor, lovely bright rooms, spotlessly clean, free wireless, and the...
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Got back to the UK from this mediocre Hotel to find that I'd appeared to be charged twice. When I enquired with the Hotel they said it was for the towels I had supposedly taken. The payment had been taken without my consent and was for more than the cost of the two rooms that I had stayed in!
We...
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Actually the client, telling the truth, we charge the amount of towels. What is not said is that the reason that we did.
In all our bathrooms, customers have two towels for the shower, two for hands, one foot and one for the bidet. The next morning there was none.
We admit customers to bring a towel by mistake or...
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