We stayed for a week, found the place to be immaculately clean and has lovely well kept gardens and large heated pool area. Our room was adequately equipped, nice to have a bath as well as a shower. The reception and dining room staff were excellent, buffet breakfast was fine and evening buffet good value, though there are plenty of... More

Although situated in the higher part of Puerto de la Cruz, this hotel offers the flexibility to eat breakfast and/or dinner in the hotel without pre booking and is also very close to numerous restaurants, the best of which we found were 'The Tiroler Alm' and 'The Magnolia'. Meals were probably only 60% of what you would pay in the... More

I stayed in Masaru mid-november for a week. The hotel is a bit outdated and e.g. tv-sets are size 12" and bad quality. I was given a room on the first floor just above cafeteria and dancehall. Unfortunately there is music 6/7 days a week so my bedtime was always after 00:30--- As I paid quite a bit for the... More

We were staying at the hotel for 2 weeks and it was the most boring time of my life.It was just old people living there.The whole town was just filled with old people.The breakfast at the hotel was the worst,it had nothing.My advise is to buy some bread at the store and eat in your room.If you have kids,dont stay... More

We stayed 5 nights at this hotel. We had a two-room apartment on the top floor facing the pool and it was very quiet during the night. The apartment was basic but spacious and clean. The pool is big and situated in a very nice garden with palm trees given shade if you want to. Breakfast buffet was included and... More

Honestly, we weren't expecting very much for this price range, but were pleasantly surprised. The appartments are located in a well maintained building. Very clean, good service. We stayed in a two-person studio and couldn't have asked for more. Clean bathroom, basic but well equipped kitchenette and a lovely view from the balcony on the beautiful gardens surrounding the pool... More

Have just returned from 9days in this hotel on a half board basis with my husband - daughter - son in law and grand daughter aged 5 1/2 along with a group of 30 somethings gathered for a wedding in hotel botanica (amazing day) The hotel was perfect, view of ocean from our 5th floor apt was a lovely bonus,... More

Stayed B&B as a base for a walking holiday. Room was clean and quiet and plenty big enough for two. Buffet breakfasts were OK and plenty of restauraunts nearby for dinner options. Botanical Gardens just up the street. Excellent value for money

I recommend asking for room facing the ocean which is quite a distance away. A beautiful view, a nice atmosphere. Nice hotel. Great coffee shop on ground floor for coffee and toasted sandwiches and again lovely view of the gardens. My main problem with the hotel is the internet wasn't working properly and when fixed,worked for a day and went... More