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All 82 Puerto de la Cruz hotels »

Hotel Riu Garoe

4.0 of 5
Doctor Celestino Gonzalez Padron 3, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
4.5 of 5 stars 178 Reviews
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178 reviews from our community

    Trip type
Traveller rating
    120
    48
    6
    4
    0
Date Rating
MoGreg
Glasgow, United Kingdom
2 reviews
2 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW
1
person found this review helpful

We have just booked to stay at the Hotel Garoe again for the third year in a row and are very much looking forward to our trip in August. We reviewed the hotel after our first visit in 2010 and were delighted to find that the same high standards had been maintained when we returned in 2011. If anything, we... More

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Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review
14 February 2012

Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel in his recent stay. Many thanks for the warm comments about our hotel. The great things that mark this hotel are our customers. We try to always do our best work and our interest is to create unforgettable memories for our clients. We certainly try to... More

athelingvillas
Southampton, United Kingdom
2 reviews
1 helpful vote
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

This is the third time we have stayed in Puerto de la Cruz at this hotel. The staff are all very courteous and most were the same this time as on previous visits which is an excellent sign. The food at both breakfasts and evening meals is very good with an excellent varied choice. A wonderful choice of fish freshly... More

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Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review
10 February 2012

Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel in his recent stay. Comments on our courteous Staff, peaceful Hotel, and very good food with an excellent varied choice, motivate us to continue working on the same quality line. It is for all staff of Riu Garoé an honor to know you would not consider... More

BarbaraEdinburgh
Edinburgh
Senior Contributor
21 reviews
30 helpful votes
5 of 5 stars Reviewed 23 January 2012

The Riu Garoe has everything I could want from a hotel: good food, pleasant staff, free speedy wifi, lovely pool and grounds with no music playing, just peace and quiet. Most guests are German, which means the food is of a high standard. We usually get bored with half board after a few days and end up eating out, but... More

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Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review
26 January 2012

Der Clients, Thank you very much for your excellent comments about the Riu Garoé Hotel. Good food, pleasant staff, free speedy wiffi, lovely pool and grounds with no music playing, just peace and quiet.They are comments that fill us full of satisfaction to keep working on the same line of quality. If your room had no view to the sun... More

Jannik J
Copenhagen, Denmark
Contributor
13 reviews
26 helpful votes
5 of 5 stars Reviewed 22 December 2011
5
people found this review helpful

Riu Garoe has a staff that is just second to none. From the moment we arrived we were greeted by the efficient staff in the reception, given a refreshing drink and sent to our room in under 5 minutes, must be a Spanish national record!. Almost all the staff is English and German speaking. We were surprised to have a... More

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Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review
13 January 2012

Dear Clients, Very grateful for your excellent comments about the hotel during his recent visit Garoé. Advising that this gem of a hotel are comments that fill us with satisfaction. Also thank you very much for the appreciation of the professionalism and service we give our employees. We await you in your next visit and please contact us for a... More

ABear
UK
Top Contributor
71 reviews
96 helpful votes
4 of 5 stars Reviewed 17 December 2011
1
person found this review helpful

We stayed here for 3 nights on a bed & breakfast basis. This is a large, modern hotel, but designed with elements of a traditional style. It is set in beautiful, well-maintained gardens, and has a splendid outdoor pool – very clean, and kept at a very pleasant temperature, which tempted us to swim outdoors on each afternoon of our... More

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Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review
17 January 2012

Dear Clients, I want to thank you for the favorable comments about the hotel Riu Garoé. The fact that all the hotel staff during their stay there if very helpful and efficient, are comments that fill us with satisfaction. Elser as a hotel decorated, furnished, very clean and equipped are pleasant comments that keep us working on our line of... More

StephenWard
Redditch Worcs
Senior Contributor
23 reviews
43 helpful votes
4 of 5 stars Reviewed 21 November 2011
3
people found this review helpful

Very good Riu 4* but not quite as good as Riu Palace Madeira or Riu Maspalomas on Gran Canaria. Made a bit of a mess of our original booking but was sorted out the following day (moved room). Dining room service (buffet style) very good at breakfast but basic "cafeteria style" in the evening (eg removing one plate before other... More

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Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review
12 January 2012

Dear Clients, Many thanks for your comments about the hotel Riu Garoe. Thank you very much also for their constructive comments on our dining room as the removal of the plate at the buffet or the slow room service. This helps us to maintain our line of professionalism. The excellent location of the hotel are very favorable for us because... More

AvrilLeech
Spain
Senior Reviewer
6 reviews
50 helpful votes
5 of 5 stars Reviewed 18 October 2011
4
people found this review helpful

We were so lucky to have found this hotel having had a disappointing start in another location. The Hotel Gareo lives up to the name of the Riu Group and is very good value for money. Although we couldn't obtain a room looking over the pool, this really didn't matter as the hotel is not on a busy road and... More

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Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review
11 January 2012

Dear Clients, I want to thank you for your favorable comments about the Riu Garoé Hotel. The fact that the hotel staff is very welcoming and extremely polite to your customers are comments that fill us with satisfaction to follow the same line of work. Good value for money and highly recommend this hotel, we feel very professional customers like... More

athanasiosusa
hong kong
2 reviews
6 helpful votes
4 of 5 stars Reviewed 30 September 2011
6
people found this review helpful

If you're looking to get-away-from-it-all, then the Riu Garoe is just the perfect choice. My husband and I spent a week vacation in this hotel last month. The architecture and décor of Garoe is luxurious with the old colonial atmosphere. We had a cozy double bed in our room with private balcony looking straight to the marvelous pool and gardens... More

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mlloyd01
redditch
Senior Contributor
25 reviews
24 helpful votes
5 of 5 stars Reviewed 29 September 2011
1
person found this review helpful

It is a year since we last visited the Garoe, but we needn't have worried. Most of the excellent staff are still there, the atmosphere is still very positive, the food is excellent, and the staff radiate happiness, and a wish to be of service. So for us there is no decision to be made for next September, it is... More

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Hugh1664
Peterborough
2 reviews
3 helpful votes
5 of 5 stars Reviewed 27 September 2011
3
people found this review helpful

We all enjoyed the Hotel very much. Rooms were nice and clean.We found staff very obliging and friendly, The restaurant food was always good with plenty of variety to suit all tastes at both breakfast and dinner. The pool area was pleasant and the children had a good time in both outdoor and indoor pools. We are not a family... More

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Hotel Riu Garoe Also Known As

  • Riu Garoe Hotel
Address: Doctor Celestino Gonzalez Padron 3, 38400 Puerto de la Cruz, Tenerife, Spain

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