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All 79 Puerto de la Cruz hotels

Gran Hotel El Tope

4.0 of 5
Calzada de Martianez, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Gran Hotel El Tope
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309 reviews from our community

Traveller rating
    100
    138
    38
    21
    12
See reviews for
Families
24
 
Couples
153
 
Solo
12
 
Business
4
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Wigan, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 12 June 2013 NEW

We had a lovely week at El Tope. It is true, at the moment it is definitely set up for couples and evenings are very quite after the evening meal. However, our family room was spacious, immaculately clean and the staff were welcoming and friendly with my husband and I and our 13 month old son. The dining room and... More

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See 3 more reviews by Mrs W T for Puerto de la Cruz
Livingston, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 7 June 2013

We have been to this hotel 3 times in the last few years. All the comments re nice staff & cleaniness is correct .It could do with having some refurbishment eg.carpets & new mattresses for beds as we could feel the springs. We felt the last time that the food let it down, I am afraid this time it was... More

Was this review helpful? Yes 3
UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 31 May 2013

Our first visit to Tenerife - really liked El Tope hotel. Very welcoming and friendly staff. As we arrived late at night, there was a cold buffet meal awaiting us in our room - a lovely touch. Room was very spacious, carpeted rooms mean that sound from the other floors does not travel, so we got plenty of peace and... More

Was this review helpful? Yes 1
KatiPelka, Director de Relaciones Públicas at Gran Hotel El Tope, responded to this review
3 June 2013

Thank you ever so much for your kind words and for praising our staff. We are very pleased to hear that you enjoyed your stay with us. Hoping to be able to welcoming you again in the near future we remain with kind regards from Puerto de la Cruz. Your El Tope Team More

Sheffield, United Kingdom
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 18 May 2013

This visit was our fifth to this hotel, the previous visit being in late November to early December 2012. Whilst the general hotel areas are still satisfactory, certain areas of the hotel and our room on this particular occasion were certainly in need of some refurbishment but it was kept beautifully clean at all times. Our biggest disappointment however, was... More

Was this review helpful? Yes 4
KatiPelka, Director de Relaciones Públicas at Gran Hotel El Tope, responded to this review
20 May 2013

Thank you very much for taking the time to give us your feedback. It is true that we are making some changes on the buffet but do not have less choice as the vegetarian dishes are now integrated in the main buffet. Nevertheless we hope that you had a lovely stay and will visit us again soon. Thank you for... More

Derbyshire
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 18 May 2013

We have just returned from a great two weeks stay at the El Tope. The accommodation is basically good although there are some areas in need of updating. Our room on the second floor was spacious and comfortable with a lovely view but the carpet was quite grubby and definitely in need of replacing - a tiled floor would be... More

Was this review helpful? Yes 1
See 7 more reviews by YAG50 for Puerto de la Cruz
KatiPelka, Director de Relaciones Públicas at Gran Hotel El Tope, responded to this review
20 May 2013

Thank you very much for taking the time to give us such a detailed and positive feedback. We are pleased to hear that you enjoyed your stay with us and to forward your kind words to our staff. Hoping to be able to welcoming you again and until then wishing you all the best, we remain with kind regards from... More

Leicester, England
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 17 May 2013

This is a lovely hotel. Excellent service, good food with plenty of choice, tranquil and calm, rooms imaculately clean, generous size. Good views over bay or Mt Teide. This is our third visit and we're booking again.

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KatiPelka, Director de Relaciones Públicas at Gran Hotel El Tope, responded to this review
20 May 2013

Thank you so much for your positive review. We are very pleased to hear that you are willing to come back again. Until then we remain with warm regards. Your El Tope Team More

Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 15 May 2013

We have recently returned from a two week stay at the Gran Hotel El Tope in Tenerife, its was a fantastic holiday. The hotel was superb, its was extrememly clean and very friendly. The food was excellent and provided a fantastic choice that would suit all preferences. We were very lucky in that the hotel upgraded us free of charge... More

Was this review helpful? Yes 2
KatiPelka, Guest Relations Manager at Gran Hotel El Tope, responded to this review
16 May 2013

We are delighted to hear that you enjoyed your stay with us and are pleased to forward your kind words to all the staff. Hoping that you will visit us again soon and wishing you all the best by now we remain with warm regards from Puerto de la Cruz. Your El Tope Team More

Norfolk, England
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 7 May 2013

Booked this late without reading the reviews - turned out to be a bad idea. As a solo traveller I was put in a small room, no balcony, and very run down and it felt claustrophobic. !st time in years I've booked a package holiday and won't be in a hurry to do it again after this experience. No tea/coffee... More

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KatiPelka, Director de Relaciones con Clientes at Gran Hotel El Tope, responded to this review
9 May 2013

Thank you very much for taking the time to give us your feedback. Our single rooms do not have a balcony but this is described in the tour operator brochure. Therefore guests often book double rooms for single use. Thank you for the kind words about our staff! Wishing you all the best we remain with kind regards from Tenerife.... More

Edinburgh, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 28 April 2013

Stayed for a week on a half board basis and was pleasanty surprised that the extensive buffets for both breakfast and dinner meant there was lots of choice - including specials provided directly by the chef in situ. Free cava at breakfast on Sunday was also an unexpected bonus. While the hotel's funrnishings and fittings are a wee bit tired,... More

Was this review helpful? Yes 1
KatiPelka, Guest Relations Manager at Gran Hotel El Tope, responded to this review
6 May 2013

Thank you so much for taking the time to give us your positive feedback. We are very pleased to hear that you had an enjoyable and relaxing stay and will forward your kind words to our staff. Hoping to be able to welcoming you again in the near future and wishing you all the best we remain with kind regards... More

Washington, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 April 2013

We stayed at the El Tope hotel from 19th to 26th April. I had read all of the reviews on Trip Advisor, so I knew what to expect and wasn't disappointed. The El Tope is a lovely hotel offering good value for money. The only disappointment was that I had booked a double balcony room, and we were given a... More

Was this review helpful? Yes
KatiPelka, Guest Relations Manager at Gran Hotel El Tope, responded to this review
6 May 2013

Thank you ever so much for your detailed review. We are delighted to hear that you enjoyed your stay and would stay with us again. Hoping to be able to welcoming you soon again we remain with kind regards from Puerto de la Cruz. Your El Tope Team More

 
 
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Additional Information about Gran Hotel El Tope

Also Known As:
Gran Hotel El Tope Puerto De La Cruz, Tenerife
Address: Calzada de Martianez, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#10 Luxury Hotels in Puerto de la Cruz
Price range (per night): ₹3,631 - ₹8,126
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to the Gran Hotel El Tope where you will be made to feel at home during your stay with us.Our philosophy is to create a warm and enjoyable atmosphere where all our guests are considered to be our friends.Enjoy the calmness and the facilities provided in a warm and cosy family-like atmosphere where our kind staff members will be on hand to assist you at all times.Our hotel reflects the hospitality typical of the area as acknowledged by our guests.Our guests will enjoy free Wireless DSL Internet access throughout the hotel.The Gran Hotel El Tope is magnificently located with a panoramic view of Puerto de La Cruz and the fabulous Valle de la Orotava. In addition, it is also adjacent to the Martíanez Shopping Centre, which is less than five minutes walk from the Atlantic Ocean beach and next to the fabulous swimming pool complex, Lago Martíanez. The hotel is only 25 and 90 kilometres from the airports Tenerife North and Tenerife South, respectively. Each room is spacious and bright with a unique and elegant character, where every detail makes a difference. Our en suite facilities included fully equipped bathrooms, hair dryer, T.V., telephone, wall-to-wall carpet and air-conditioning, as well as an optional safe and a mini bar.Their balconies are overlooking the sea or offer a view to the mountains.The swimmingpool is located in a unique setting surrounded by green vegetation and magnificent gardens. ... more   less 
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