This hotel needs a radical overhaul in terms of decor, attitude of senior staff and cuisine. The bar staff, waiters/waitresses, cleaners etc are all very very friendly but the hotel itself in need of some investment. The food is bad, the senior staff refuse to help and dont seem to have a good relationship with the tour operator we travelled... more

The EL TOPE HOTEL Is a great hotel.The food is very good and varied.And the staff are very friendly. Wehad a lovely room with a sea view room no 513. The only downside is that the hotel is on a hill. But the hotel put;s on a free bus service to and from town10 00 amdown back at 1 00pm... more

Overall we found the hotel very comfortable and the food was varied and of a good quality. We had a room with a balcony with a distant view of the sea, although this was slightly obscured by other hotels and apartment blocks. The restaurant staff were very friendly and the pool was of a good size with plenty of sunloungers... more

me and my husband arrived at the gran hotel el tope on the 18th of august 2009 at 21:00, we were on our honey moon. personally the reception staff were quite stand offish when we arrived, however they let us put our luggage in a safe room while they ushered us to the restaurant for supper. the restaurant staff were... more

Stayed here for week in sep,booked a superior room with Thomson whilst the the hotel is slightly old, it is yet another for my list of hotels i have stayed and paid for. Everyone you met wished you hola and it was a genuine greeting not just hotel policy im sure. Santiago and his staff in the restaurant saw to... more

We booked a room for 4 and were put in a room 2 floors underground which smelt strongly of damp. The hotel refused to move us, saying there were no other rooms for 4 except on this floor. Half the hotel was actually closed for refurbishment so this may well have been true but the staff didn't look as if... more

My boyfriend and I booked a 10 day holiday with thomas cook staying at the El Tope. When we arrived at the hotel, it was obvious that it needed updating a little, however, when we went to our room it was a really good size and spotlessly clean, and we had a very large balcony overlooking the town and the... more

We arrived at the hotel El Tope on 19 June 09 at around 2pm. We were extremely pleased with the rooms allocated. Our son, girlfriend and grandson were in Room 128 and we stayed in room 127. Beautiful enclosed balcony with sun loungers, table and chairs. Geraniums were planted between each balcony. The balcony was approximately 60ft and this was... more

I stayed here with my 3 young children and had a superb time. The hotel itself is set overlooking Mount Teide on one side and the atlantic ocean on the other. The staff where very friendly and extremely helpful and the hotel was spotlessly clean. The rooms where a good size and well furnished. There was a vast array of... more