The moment we arrived we were made to feel welcome. All staff from reception, bars, housemaids and restaurant were most helpfull and pleasant. The room was ready on our arrival at 12.30pm and a courtesy call from reception shortly after we entered it to confirm everything was ok was a nice touch. The room was a good size with mini... More

I liked the hotel, but did not like how it was connected to The Flamingo apartments, the pool was also shared. The busy time was at dinner, very hard to get through everyone. The food was lovely though, I am celiac and a lot of it did not cater to my needs. I had to avoid anything fried, in batter,... More

The hotel sits on the same site as the Aparthotel RIU Flamingo with which all facilities are shared. We never had a problem parking on the hotel site which is close to the GC 500 and so quick to get to from the airport, the airport bus to Playa del Ingles (Number 66) also stops close by. We arrived fairly... More

The hotel is actually 2 hotels. Hotel Riu Papayas shares everything with the Aparthotel Riu Flamingo. So pool, restaurant, bars, everything is shared, and both are in the same building. Riu Papayas is in my opinion in need of refurbishment, with smoking holes in the salon bar chairs while smoking is already some time not allowed inside, with torn plush... More

Arrived back from this hotel in December2010 And the hotel is WONDERFULL.... We stayed on the 7th floor with a balcony overlooking the Flamingo Our room was a standard room with a nice size bathroom with the shower over the bath,There was a lot of storage in this room and the beds were quite hard.The balconys were massive with a... More

My partner and i stayed at the Riu Papayas for 5 nights in november and had a great time. The reception was well looked after and the gentleman very polite and helpful, we were checked in and on the way to our room within 5 minutes. The room was not the biggest but very clean and tidy with a larger... More

I have been to Playa del Ingles before but this was our first time at the Riu Papayas. Our stay got off to a great start, we had booked half board and we arrived from the airport tired and hungry just as the dinner service was coming to an end. The resturant manager kept the service open for us to... More

We picked up this hotel checking some reviews and following RIU's opinion. Generally I would say hotel is quite old, in good shape but everything is quite old. Furnitures in room are old with this typical "old furniture" smell. Room was quite small for 3 of us (me, wife and kid of 9 years old). The worst thing was faulty... More

A week in the sun at the Papayas left us refreshed and pleased. Going from 27 degrees one day to minus 3 the next showed how good it had been. The hotel went a long way to making our stay so good, but there are reservations which people may need to take into account. First the good parts. This was... More