This was a family holiday with age ranges from 2yrs-50yrs, My husband and mysellf, our two teenagers, our 23yr and his fiance and our grandchild. We were originally were booked in another resort but they closed early so were upgraded to this hotel. The rooms were big and were very well equipped. They were clean and the maid came every... More

We were contacted twice by Thomson in the week prior to our departure to advise us that our hotel would not have the services of a resort representative. I was asked on each occasion if I had an issue with this. My repeated concern to each caller was that our evening arrival time in Mahon meant we would be collecting... More

Stayed here last week w/c 24-10 on an all inclusive basis We were supposed to be staying at its sister hotel in Cala en Porter, but they shut it early We were given a suite , but it smell very damp and musty but it was clean Food was ok but the restaurant lacked atmosphere, felt like being at School... More

We read all the positive reports on Tripadvisor and all I can say is that we were very disappointed. If you are looking for a holiday or short stay hotel for a break, unless you are in Menorca on business, this hotel cannot be described as a holiday resort. There were a lot of guests looking perplexed with the destination... More

We cannot fault many of the reviews we read so I won't repeat what others have already said, but we were a little disappointed at the noise levels in the hotel which were simply due to the fact that there is so much Marble everywhere. People walking the corridor, talking, shutting doors all echoed into our room every night. The... More

this hotel is nice and suitable for couples its around a 10 minute walk into town free internet access nice pool area breakfast is ok the bar closes at 11pm and getting served is not that easy (u can't even get a bottle of water after 11pm) bar snacks only available till 3 pm More

We spent a very enjoyable week at the Port Ciutadella Hotel. It is a very well run, modern, bright and shiny hotel, with a lovely situation on the 'promenade', with views of the sea and an easy 15 minute walk into Ciutadella harbour/town. The rooms are kept very clean and are comfortable with good sized shiny bathrooms with two basins... More

Recently had a weeks stay and thoroughly enjoyed it. The hotel was very comfortable and in a great location - the beach a short stroll one way and a lovely walk along the harbour to town in the other. Spa a bonus if weather not good and not expensive. Would definately go again. More

The best thing about this hotel were the excellent staff they did everything to ensure we had a good time. I had intended eating out but my wife so enjoyed the choice from the buffet there was no need to even think of going out. Overall we had an excellent time. Hotel location was fine but it would have been... More