We did not stay at the hotel but had dinner at the hotel’s restaurant one evening. That was an absolute amazing experience and the best food we got in Palma. They serve at set menu where you get appetizer + drink/cave, starter, main cause and desert for only £35. We had king prawns, entrecote and chocolate fondant – so delicious.... More

Just returned from a trip staying at this hotel, the staff are efficient and friendly, the room was clean with a very comfortable bed. The breakfast was good. I was slightly disappointed with the roof terrace, it was a bit tired, but generally ok. We went to Puro Beach every day and enjoyed our time there, although I think that... More

We arrived on a Friday evening, and had ordered a junior suite. The suite was very disappointing, very dark, and placed above the bar. There were no normal chairs to sit on, the towels were small, and the design is not up to date or modern standard.The only window on the first floor, was facing into the atrium. All the... More

nice hotel, in the heart of Palma even if a bit noisy but hotel is well located so you really don't need a car...parking is $25 a day, so best to come by cab and walk around...plenty of things aroudn. Great bar, nice breakfast offer, friendly staff at front desk and even the engineer helps out at the bell desk... More

Great location in the most buzzling block in the old town Palma, with a lot of restaurants and cosy bars round the corner. Wonderful design hotel with an ambiance. Small rooms but very efficient and great bathrooms. The bar is the place to be. The Puro Beachclub is a must. More

I would highly recommend this hotel for a short trip to Palma. The staff especially the receptionist Mia were exceptionally helpful and friendly which was so refreshing. The cocktails made by the bar manager were exceptional and to a very high standard. They all make you feel very welcome and part of the hotel. The breakfast was very good and... More

We were looking forward to our stay at Hotel Puro - the staff were fantastic - couldn't have been more helpful and friendly - we were upgraded to a Junior Suite - although in our opinion the room wasn't worthy of being called and priced as a Junior Suite. We noticed that the place needed redecorating and there were lots... More

Overall, I think this place is good value for money and I would stay here again. I guess that's really what matters most. The staff were generally helpful and friendly. My only criticism is that the place could just use a general tidy-up. It was all very nice, but it missed that certain sharpness you see in a hotel or... More

The reviews are mixed, but my inclination was to keep an open mind and hopefully love the hotel : it was not to be. Arrived 1st march for a 3 night stay. We enjoy a weekend break sans enfants every year, usually Nice, but this year Palma for a change. The Puro looks a fabulous hotel online, and we paid... More