Me and my partner stayed here in first week of May for my 30th and were delighted that the rooms were just as in the website pictures. Gorgeous hotel, helpful staff who helped us book two excursions as well as recommend hotels. Shower tricky to get used to, I managed to flood the bathroom, though the other half was a... More

This was the second time we stayed at this hotel, the first being last September. On that occasion we arrived late in the evening to find our allocated room was not made up. We were given another which was fine and the rest of the overnight was perfectly OK. As previous posters have noted, the hotel is ideally placed in... More

We stayed in this hotel after our flight home was cancelled and we needed a room at short notice. This hotel is perfect for access to both the central bus station for travel around the island and the airport bus stop. The staff were helpful when trying to book us in quickly. We were given a business-like small room overlooking... More

We celebrated a double birthday here. When we arrived we had to wait for the remainder of our party to arrive, they flew from elsewhere, but the bar was closed so we sat in the Foyer... Electrics in room blew second day so we had to move. Elevators were odd. But location great and breakfast, as ordered by birthday girl... More

Very conveniently located right next to the main bus station. Easy walking distance from many restaurants, shops and public squares, as well as a very pleasant park where you will find many locals and tourists walking, roller-blading and practicing Tai-Chi!! The hotel itself is very pleasant. Modern, stylish decor, very friendly and helpful staff, nice cafe. Not near the beach,... More

Good location, helpful reception staff but rooms (did change the room) felt a bit clinical, cold and empty. Bar was always closed and breakfast wasn’t good. Just felt more like a serviced apartments rather a hotel probably because it has a strange layout. Probably will not stay again.... More

We have now stayed 4 times in this hotel and have had a very good experience each time. It is situated in the Placa Espana so is very central, a stone's throw from the rail and bus transport hub for outward journeys around the island, but is also a short walk away from the tourist attractions, including the magnificent Cathedral,... More

My sister and I spent 4 nights in the UR Palacio. Location was ideal - across the road from the airport and touring bus stops & beside the Soller train station. There were great little places to eat across the road in the Plaza d'Espagne - try the pizza place where the pizzas were freshly made and so light and... More

The rooms overlook the most traffic ridden road in Palma. Take ear-plugs to keep the noise at bay. Superficially this hotel is chic but it isn't really. The wall mounted lamps by our bed were falling off the wall. I looked for a socket to charge my phone but the socket was broken. Working out how the gimmicky shower worked... More