The hotel has a exceptional location near la Playa de la Concha and you can walk around at anytime. The Rooms are confortable and very clean. The staff were friendly and helpful. Im sure that if i get to SanSe again i will book again in this hotel. More

Stayed here on a visit to San Sebastian in May, The hotel is in a great location and easy to find from the bus station. We had a twin room on the second floor. It was clean but that is the only positive! The room was very dated and we could not wait to get out of it. Not sure... More

This is a good hotel which ticks all of the right boxes. All rooms are clean and uncluttered, and the staff were friendly and helpful. It is situated less than 5 minutes from Playa Concha and again less than five minutes away from the cathedral. There are many restaurants and bars locally and an exquisite patisserie is located just down... More

Excellent price hotel, good rooms, good breakfast, good location. Second only to the Hotel de Londres... More

NIce, clean rooms. Very close (5min walk) to Playa Concha. Also close to many restaurants and bars. would stay here again. More

Found the hotel with ease from the train station. Our room was tiny but had amazing views over la concha beach. Be sure to request a room away from the lifts. Very noisy. Food was ok. Service was ok. Would probably stay again. More

This hotel was in a great location just a short walk to the Old Town and Concha beach. Fortunately, we didn't spend too much time in the hotel as we kept active during our two day stay. Because we were taking stops in several cities in Spain, we drove into town. This is a bit of a mistake, as parking... More

We booked this hotel through the tourist information. The price was reasonable considering that there was a boat race that weekend. Staff were relly helpful, but the waiter serving breakfast in the morning must have been having a bad day and was a bit stroppy. The location is very good (close to the beach and old town). The only problem... More

What can I say! Rooms were dirty, hotel staff were patronising and rude, very unhelpful! I even complained via email to the hotel group and Hotels.com were rude as well and protected their customer and said my complaint wasn't valid and didn't happen! Of course the staff are going to protect themselves and say they weren't rude. The only plus... More