Staff were very pleasant - check in was efficient. Our room, while ample and well equiped, had several wood tiles that lifted off the subfloor and separated. I was able to place these pieces of flooring off to a corner of the room. The air conditioning unit display did not work and it felt as though the a/c was not... More

Our March visit meant that the beach was not a priority. So the location of the NH Aranzazu, while within walking distance to the beach, was even closer to some fantastic dining. The room at the hotel was hands down the finest we experienced during our 22 day visit to Europe. The bathroom was a woman's delight--vanity, makeup mirror, generous... More

I stayed here for 4 nights last week as part of a business trip and overall, the hotel was satisfactory for my stay. The good points would be that the breakfast was buffet style and plentiful, the bed was very comfortable and the room was spacious. The staff were helpful and overall, the hotel is clean and well run. The... More

I stayed several times in this hotel, as it is a close walk from the University; it's always a great pleasure to go back. The rooms are spatious and very enjoyable. It's a modern hotel, and all the rooms are roughly the same; they all have double beds (which is both good and bad, as at time it would have... More

We stayed in the newer part of town on the other side of La Playa Concha. It was about $90USD/night. The 20-30 min walk to Parte Vieja was pleasant and refreshing before and after lots of eating and drinking. The hotel looks new, modern, and clean. It attracts big groups on tour buses and we saw a couple sports teams.... More

El hotel esta como a diez minutos de camino a pie del centro de San Sebastian. El lugar en donde esta el hotel es bellisimo. Las habitaciones estaban perfectas. Tiene un supermercado enfrente. La atencion al cliente, inmejorable. Definitivamente regresaria More

The internet is only free in the lobby, and then is only available via 30 min vouchers from the front desk. It is by no means high speed (128kbit/s). The paid internet is no better (256kbit/s). This is barely fast enough to load images. Forget about a youtube video loading. The hotel is about a 30 min walk from town,... More

We arrived at this Hotel without any prebooking around the 6th October. The reception staff were very pleasant and we booked for one night with parking. This was provided by the Hotel at a reasonable charge for their secure underground location where staff are on habd to assist you. This is essential as they park people in order of their... More

This is an expensive hotel with deficient services, especially to room maintenance. More