stayed for one night in a room for 3 people. my friends laughed at me when we approached the hotel and saw the exterior of the hotel. they called it the castle. thankfully that was the only thing questionable about this hotel, as everything else was wonderful. room was quite spacious and clean, and it was in a nice central... more

Renovated hotel with historic touch. Excellent location. Parking available, but rather expensive. Rooms are not very large, but comfortable. English is spoken, if hesitantly. Includes a good restaurant. Breakfast buffet is great. more

we stayed here for 2 nights - found the hotel easy and confortable - nothing spectacular, but all clean and modern - although not a lot of difference with the normal rooms, the silken upgrade rooms are looking a bit more design and modern - breakfast very complete, even my favourite nespresso coffee was at hand... - can be a... more

this hotel is absolutely amazing, bilbao isnt a great city and is not very touristy but the hotel made it a good stay, it was great value and was cheaper than hostels in the city, we spent most of our time in the room enjoying the plasma tv!! would definitely recommend it!! excellent!! there was 3 of us so we... more

Only one night here and I didn't eat in the restaurant - preferred to try out the pintxos in the old town. The location is a bit of a bind because it is in the commercial district leaving a fair hike to either the Guggenheim or the old tow (opposite directions) . Bilbao is not a pretty town so it... more

This was our 3rd trip to Bilbao and I had previously been to the bar in this hotel for a drink and to take photographs with relatives. We liked the relaxed surroundings. Got a great deal with Expedia. Staff were friendly expecially in the Cafeteria. Very comfortable beds - since coming home I want to now change my mattress. You... more

The room was clrean and nice decoration. The bath room has two sinks for double room, it was so convenient. Also amenitiies was very fashionable and a lot. You don 't need to bring anything. The bed was very confortable and many selection of pillow. But no hot tea set in the room. (there is Mini-ba) I think it is... more

Stayed for two nights. The room was quite large with a very large bathroom. The room was clean. Had to ask for extra soap and the TV did not work at all. But they do have a maintenance form that you leave out overnight and they fixed it the next day. Was a short walk to the Guggenhiem which is... more

The hotel is nice in a basic way. We booked a Club room and although it was modern and clean it was rather small with no view to speak of. The area seemed OK although on the first night we wandered around looking for somewhere to eat and inadvertantly ended up in an area that was a bit dodgy. The... more