This hotel was a bit more expensive than some of the alternatives which were advertised for the same budget online, so we decided to splash out a bit more for the "spa" that was advertised. In reality, this is a room that is dilapidated, dirty and dishevelled. The "jacuzzi" wasn't working and the "steam room" was a shower with a... More

I stayed here after staying at the fabulous Silken Domine a couple days previously. This is probably the reason I found my stay at Ercilla to be so very disappointing. The reason we chose the hotel over others was mainly on price and location, but also because it was advertised on the Expedia website under the spa category as having... More

Very good hotel for 70 euros per night excluding breakfast. No free wifi service. Clean and modern hotel More

stayed for 4 nights 21st-24th Oct 2011.Excelent location.Great helpful staff. More

Greatest thing about this hotel is its location, right in the city centre of beautiful Bilbao, just off a pedestrian area and around the corner from pintxo (basque for tapas) bars. However, on the negative side, this hotel is still living off its heyday several decades ago, when Ercilla and Carlton Hotel were the main accomodation spots for actors, matadores,... More

Ideally located, within ten mins of the Fine Art Museum and the Guggenheim. Metro station on the doorstep that links to the seaside locations, also worth visiting. Hotel has a strange, lost in time ambiance, but this adds to the sense of enjoyment. Decent breakfast. More

The Hotel is in agreat location. I arrived there in my car , there was nowhere to park . Underground parking nearby charged 15euros a night. The room was quiet and clean , new bathroom very nice. I requested a Non smoking room on booking form , this was ignored.. Very disappointed with the Gym , broken equipment and no... More

I just got back from Bilbao yesterday and I had a wonderful time. I stayed at Ercilla Hotel for 3 nights and found that the location was AMAZING! it was right in the centre of the city and it was very attractive. It beamed 4* to me. I think it is difficult if you don't speak Spanish ...but thankfully I... More

I stayed here with a large group on 12th September. It took too attempts to check me in, I had to go up to the room twice, and twice the key didnt work. Everyone in the group had to come back down to get there key changed at least once. The room was of a decent size, and looked renosbly... More