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All 45 Bilbao hotels

Hotel Holiday Inn Bilbao

4.0 of 5
Avenida Zumalacarregui, 40, 48006 Bilbao, Spain (Formerly Hotel Avenida)
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Hotel Holiday Inn Bilbao
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66%
Ranked #22 of 45 hotels in Bilbao
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201 reviews from our community

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Traveller rating
    49
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Date Rating
Upland, IN
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 19 June 2013 NEW

We stayed here 2 nights on a recent trip to the Basque Country and would high recommend to anyone. It has been renovated within the last year and the lobby area and restaurant are great. It has everything you'd expect from Holiday Inn--great service and staff, a great room, and of course the showers are the best! What makes this... More

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Bilbao
1 review
4 of 5 stars Reviewed 21 May 2013

Outdoor parking should be free, apart from this, everything was really nice and perfect; the gave us a superior room instead the one we have booked, but take care not to get with the car till the main door because you will have to pay for it !, so I believe that outside parking should be free of charge !!

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Javier G, Director de Relaciones con Clientes at Hotel Holiday Inn Bilbao, responded to this review
22 May 2013

Dear guest: Thank you for taking the time to write your review about the Holiday Inn Bilbao. We are happy to know you liked our NEW hotel. The outside parking is a private and secured area so it has a daily rate as per the rest of hotel services. But, we take into consideration your suggestion. The feedback we receive... More

Porto, Portugal
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 16 May 2013

Some major construction work still going on. The main hall looked a bit dusty. The parking place in front of the hotel had debris from the construction site. It seems they are building a gym right in front of the hotel. There is no free parking provided by the hotel. I left my car outside (in the hotel park) and... More

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Javier G, Director de Relaciones con Clientes at Hotel Holiday Inn Bilbao, responded to this review
22 May 2013

Dear guest: Thank you for choosing to stay at the Holiday Inn Bilbao hotel and leaving such a detailed review. We are deeply sorry you found our hotel less than satisfactory. Indoor renovations have been finished this month, and now in front of the hotel there is a construction site that we hope not to disturb our guests. The feedback... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 9 May 2013

Really a new/ modern design hotel, with amazing lobby and public areas. Staff extremely helpful. The hotel is not very close to Bilbao touristic areas but the tube station (Santutxu) just a few minutes walk from there. We will repeat the experience this summer; I was told that the summer is a great time to walk around and discover Bilbao.... More

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Javier G, Guest Relations Manager at Hotel Holiday Inn Bilbao, responded to this review
13 May 2013

Dear Guest: Thank you for your time to share your review about our hotel Holiday Inn Bilbao. It is wonderful to learn that you liked our renovated style hotel. We are grateful for our guests patience and understanding while we were hard at work completing renovations to our hotel. Certainly it was worth waiting for it. It will be a... More

Dublin
Top Contributor
63 reviews 63 reviews
30 hotel reviews
Reviews in 36 cities Reviews in 36 cities
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 1 May 2013

Stayed for 2 nights, I cancelled the 3rd, this will be a nice property, apart from the bathrooms which are a bit of a joke, when it is finished. I am a Platinum Ambassador with the IHG group so I have stayed in a few Holiday Inn's in my time. The building work is still going on both in the... More

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Javier G, Guest Relations Manager at Hotel Holiday Inn Bilbao, responded to this review
3 May 2013

Dear guest: Thank you for choosing to stay at the Holiday Inn Bilbao and share your experience online. We want our guests to have a relaxing, carefree stay ant to enjoy our accommodations and hotel services. We are disappointed to learn that this is not what you experienced. Our staff works to provide attentive and prompt service, so we regret... More

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San Diego, CA, USA
Top Contributor
56 reviews 56 reviews
55 hotel reviews
Reviews in 47 cities Reviews in 47 cities
93 helpful votes 93 helpful votes
1 of 5 stars Reviewed 21 March 2013

We stayed here in early March for two nights. The hotel was smack in the middle of its restoration and the "lobby" (if you can call it that) certainly reflected that fact. Whirring, buzzing, banging, pounding, screeching, with workers carrying supplies and equipment here and there! Are you kidding me?!? Did I reserve a room at a hotel or at... More

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Javier G, Guest Relations Manager at Hotel Holiday Inn Bilbao, responded to this review
25 March 2013

Dear guest: Thank you for staying with us and leaving such a detailed review. We would like to apologize for the overall dissatisfaction you had experienced. We are grateful for your patience and understanding while we are hard at work completing renovations and upgrades to our hotel. While we understand that your stay was not 100% satisfactory, we would hope... More

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
35 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 18 February 2013

Stayed at this Holiday Inn for a couple of weeks while my boyfriend and I explored Bilbao. Lovely city but it seems that they are not very fond of English speakers. I, being fluent in Spanish, albeit not "Spain" Spanish tried to make communication easier for everyone by speaking in their language. At the hotel, this was looked down upon.... More

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Javier G, Director de Relaciones con Clientes at Hotel Holiday Inn Bilbao, responded to this review
27 February 2013

Dear guest: Thank you for staying with us and providing us with your valuable feedback. We appreciated your patience and we regret any inconvenience you experienced when speaking in spanish with our front desk staff. All the staff are fluent in spanish and english. We were disappointed to read that you did not find our restaurant in to your tastes.... More

Surrey, British Columbia, Canada
Top Contributor
56 reviews 56 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 12 February 2013

I enjoyed my stay here and loved the room I got with a really nice jacuzzi-like tub!!! I had a nice view overlooking a historical building! I got to see a well known art museum with the most unique of any art I've seen anywhere in the world!!! The service was very good too for this hotel, and this being... More

Was this review helpful? Yes 1
Javier G, Director de Relaciones con Clientes at Hotel Holiday Inn Bilbao, responded to this review
19 February 2013

Dear guest: Thank you for your time to share your review about our hotel Holiday Inn Bilbao. We are happy to know you liked our convenient location and we provided you with attentive service. We appreciate very much your recommendation and hope to serve you again in your next trip to Bilbao. Best regards. Javier Grao Guest Relations Holiday Inn... More

Lisbon, Portugal
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 9 February 2013

We were at Bilbao last summer whilst on a road trip through northern Spain. During a week and a half we stayed in many hotels but by far this was the one that surprised us the most. If you are looking for a hotel in the city center this is not the one for you. However, having the subway a... More

Was this review helpful? Yes 1
Javier G, Director de Relaciones con Clientes at Hotel Holiday Inn Bilbao, responded to this review
19 February 2013

Dear guest: Thank you for choosing to stay at the Holiday Inn Bilbao Hotel. It is wonderful to learn that we exceeded your expectations and provided you with attentive service. We appreciate your feedback as this is our best resource for improving guest services. Thank you for review and recommendation and we hope to have an opportunity to serve you... More

Tampere, Finland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 January 2013

Rooms were ok but the renovation of lobby and bar made the hotel feel a bit worse than it actually was. Also some noise from the work during daytime. Breakfast was quite expensive compared to quality. No gym or any other exercise possibilities. Wi-Fi worked every now and then...

Was this review helpful? Yes 1
Javier G, Director de Relaciones con Clientes at Hotel Holiday Inn Bilbao, responded to this review
7 February 2013

Dear guest: Thank you for choosing to stay at the Holiday Inn Bilbao. We are grateful for your patience and understanding while we are hard at work completing renovations and upgrades to our hotel. A big GYM will be open when renovations are finished. Thank you for staying with us, and we hope to have an opportunity to serve you... More

 
 
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Additional Information about Hotel Holiday Inn Bilbao

Also Known As:
Barcelo Avenida Hotel Bilbao
Barcelo Avenida Hotel
Barcelo Hotel Avenida
Barcelo Hotel Bilbao
Address: Avenida Zumalacarregui, 40, 48006 Bilbao, Spain (Formerly Hotel Avenida)
Phone Number:
Region: Spain > Basque Country > Vizcaya Province > Bilbao
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Best Value Hotels in Bilbao
#13 Luxury Hotels in Bilbao
Price range (per night): ₹3,874 - ₹8,384
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Holiday Inn Bilbao is an attractive hotel with all the services to enjoy a pleasant stay in Bilbao. Located next to the Basilica of Begona, the hotel has easy access to historical city centre and the most important monuments of Bilbao like the Arriaga theatre or the Cathedral of Santiago. In addition, the hotel is near the major business centres of the city as the Bilbao Exhibition Centre (BEC) or the airport. ... more   less 
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