Appalled to have my rewards nights reservation cancelled less than 2 weeks before my stay as this hotel is no longer the hotel 'is no longer part of the Holiday Inn system. Was travelling to celebrate a milestone birthday with friends. Flight, car hire and party venue all booked and IHG cancelled! It seems the reward scheme is all about... More

I visited the Crowne Plaza in late September this year, my booking was handled by Nadine in reservations, to say her attention to detail, proffesionalism and "nothing was a problem" attitude were truly "world class" Our room was first class and throughout our stay, everyone without exception was a credit to the hotel, I will return again soon as the... More

At night, the frontage of this hotel looks a bit like a Gaudi structure, and it grows on you... We came on a week's break, and my wife was not very impressed at first, but by the second day the staff attentiveness and the lovely bedroom had won her over! She also said the Full Body massage at the Spa... More

A car is a must to get the full benefit of this excellent hotel as it is about 5 miles from Puerto Banus and a similar distance from Estepona in the other direction. San Pedro is just 2 miles away and has plenty of shops and restaurants. If you take the toll road it costs 4.44 euros but is a... More

Hi We have just returned from the Crown Plaza where we spent 5 days. The hotel is about 50 miles from Malaga Airport and takes just under an hour using the A7 ( not the AP7 as this is the toll road). Located about 6 miles fom Puerto Banus ( £12 by taxi) and 10 miles fro Marbella. Both are... More

We spent 10 days at the Crowne Plaze from 15th Sept 2012 and had a great stay. We had read many reviews before booking and despite a nightmare trying to book through Last Minute.com (never again will we use them), we had a fantastic time. The hotel is close to the A7 dual carriageway and a car is a boon... More

We have just returned from a four day stay here. A large group of us stayed for a family wedding and I have to say from the moment we walked through the door the staff were exceptional. There WAS someone there to ferry our suitcases and check in for 14 of us was a smooth experience. I am agog that... More

this hotel was stunning the food was very nice i reccomend the shanghai express in the hotel the room the lovely stay at the pool the beach is rubbish overall it was lovely but let down by the fact the only thing you could hear was the cars on the motorway

Not sure how this hotel got five stars. There is limited staff at this hotel - there is no valet, no bell man or any other services you might expect at a five star. This hotel is overlooking a motorway which you can only get to on one side of the motorway. I would highly recommend a GPS. Miss the... More