This hotel was recommended to us by friends and it lived up to their recommendation. The service in the hotel was generally very good. The staff were helpful and pleasant and all spoke very good English. Most of the guests were German which enhanced our holiday experience. The room was clean and comfortable. We stayed in a standard room. The... more

Staff seemed indifferent/cold. They did not honor our request for a non-smoking room even though we made the rez over 3 months in advance. When we complained about the heavy smell of smoke, they said they would "spray the room" which did nothing for the smoke smell. Their pub/brewery restaurant has limited hours and we could not get food when... more

This Inn on the outskirts of Trier is wonderful. It has the best cuisine, most welcoming atmosphere and attention to customer comfort I have experienced in Germany. The breakfast buffet is to die for, and both the brewery pub/garden and restaurant are excellent...it is frequented by locals and visitors and incredibly welcoming. Our room was excellent, big bed and bathroom...some... more

This was everything we expected - a clean and comfortable room, friendly and attentive staff, and excellent beer brewed on site. The small pool and sauna area were clean and warm, although the standard German convention of only using a sauna when fully unclothed applies, so the sauna isn't for the faint-hearted! Although the hotel is not in the very... more