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All 68 Essen hotels »

Sheraton Essen Hotel

5.0 of 5
Huyssenallee 55, 45128 Essen, North Rhine-Westphalia, Germany
Hotel amenities
Ranked #3 of 68 hotels in Essen
4.0 of 5 stars 105 Reviews
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105 reviews from our community

    Trip type
Traveller rating
    35
    49
    18
    2
    1
Date Rating
crb412
Melbourne, Australia
Reviewer
4 reviews
3 of 5 stars Reviewed 12 February 2012 NEW

Had a three night stay. Location is fine - about a five/ten minute walk to the main city area. Also there is an underground tram station right in front of the hotel. Room was a good size and in excellent condition. Decor - not really to my taste. SPG Platinum recognition was fairly poor - but was given access to... More

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albertomagno
Barcelona
Top Contributor
58 reviews
20 helpful votes
4 of 5 stars Reviewed 30 January 2012

we spent there a night at a weekend in january. Good clean-rooms; restaurant ok - nothing special. good located while integrated in the philarmonic saalbau theatre Preis was ok. Not cheap - but fair More

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Katrin Kitel, Personal Assistant to General Manager at Sheraton Essen Hotel, responded to this review
1 February 2012

Dear albertomagno, Thank you very much for taking the time and providing us your personal review of your stay at our hotel. We are sad to hear that we did not manage to fully satisfy you having a memorable and enjoyable stay at our Sheraton hotel. Especially for weekend travelers we work hard to create various culinary and cultural highlights... More

Laura M
Santa Rosa, California
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed 5 January 2012

The Sheraton was a very comfortable place to stay. The service was good, though there was a little mix up with our room, and we ended up switching twice. Other than that, our stay at the Sheraton was nice. There was internet access, which was good, and somewhat rare, but it is only available in the lobby. Our room was... More

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Katrin Kitel, Personal Assistant to General Manager at Sheraton Essen Hotel, responded to this review
29 January 2012

Dear Laura M. Thank you very much for taking the time and letting us know about your previous stay with us. We very much appreciate your feedback giving us the opportunity to keep improving our services. Once again, we would like to apologize for the inconvenience caused by the room move. Glad to hear you liked the room with view... More

SFLeonce
Hamburg, Germany
Top Contributor
50 reviews
32 helpful votes
4 of 5 stars Reviewed 20 November 2011

Stayed at the Sheraton Essen for one night on a recent business trip and enjoyed the room, the facilities and services. The room decor and furniture is slightly outdated, but well maintained. OK, but not great. As a Platinum member I had access to the lounge, which was very nice and offered some basic snacks and drinks in the evening... More

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SenJAntwerpen
Antwerpen
Senior Reviewer
7 reviews
3 helpful votes
2 of 5 stars Reviewed 13 November 2011

We stayed for one night. At the reception they told us we got a nice upgrade because we are gold members. The room was very very basic with a small double bed, no queen, no king bed (altough I booked a king room). The room had a strange smell. Although the hotel was far from fully booked and although I... More

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trixitrixi
europe
Senior Contributor
28 reviews
21 helpful votes
3 of 5 stars Reviewed 23 October 2011

I have been staying at this hotel since March this year on a regular basis. The staff (front desk, bar abd restaurant) is very friendly and helpful. They get let down by the kitchen. We eat regularly in the hotel and the service is the slowest I have ever experienced. Not just one time but every single time. The food... More

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Katrin Kitel, Executive Chef at Sheraton Essen Hotel, responded to this review
10 November 2011

Dear trixitrixi, Thank you for taking the time to share feedback of your stay at Sheraton Essen Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. We, at Sheraton, strive to provide the highest standard of service therefore your feedback is invaluable to us. Please rest assured that we... More

UKTinkerbell
Stroud, Glos, UK
Senior Reviewer
10 reviews
7 helpful votes
4 of 5 stars Reviewed 20 September 2011

This is a nice hotel and convenient for the centre of Essen, the train station and also Ruttenschied Strasse (15 min walk) where there is a huge choice of restaurants and boutique-type shops. Its is next to the Philharmonie and almost next to the Opernhaus. There is an underground station outside the front of the hotel and a small (but... More

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Katrin Kitel, Personal Assistant to General Manager at Sheraton Essen Hotel, responded to this review
9 November 2011

Dear UKTinkerbell, Thank you for booking our hotel and posting your review. Many thanks for pointing out positive aspects of your stay at our hotel and appreciation of our well trained associates that hosted you during your stay. Generally, all of our rooms throughout all categories are equipped with “Tassimo” coffee- and tea machines. Accidently the coffee machine was removed... More

henryschoice
London, United Kingdom
Senior Contributor
48 reviews
9 helpful votes
4 of 5 stars Reviewed 12 September 2011

I came again to Essen in Germany and got a very good rate 99 Euro. I was very happy had a very nice large and clean room. The breakfast was fantastic . Will go there again when I will be there More

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Katrin Kitel, Personal Assistant to General Manager in charge of Marketing & PR at Sheraton Essen Hotel, responded to this review
14 September 2011

Dear henryschoice, Thank you very for your positive comment on your previous stay at the Sheraton Essen Hotel. We are glad you enjoyed it and hope you to see you again once your travel plans bring you back to Essen. As for the next stay please let us know what we could do even better to make it up and... More

Countluna
Maarssen, The Netherlands
Senior Contributor
22 reviews
11 helpful votes
4 of 5 stars Reviewed 13 June 2011

Nice hotel, pleasant stay in comfortable room. pleasant and well trained and helpful staff. More

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Katrin Kitel, Personal Assistant to General Manager in charge of Marketing & PR at Sheraton Essen Hotel, responded to this review
15 June 2011

Dear Countluna, many thanks for your lovely comment about your stay at our hotel. Our staff is very pleased to hear that you enjoyed your stay with us and would like to welcome you back at the Sheraton Essen Hotel. Best regards Katrin Kitel Personal Assistant to General Manager in charge of Marketing & PR More

trixitrixi
europe
Senior Contributor
28 reviews
21 helpful votes
4 of 5 stars Reviewed 31 May 2011

Stayed here for business a few times. Nice hotel with good staff. Particularly the lady who runs the bar is very helpful. Very good food in the restaurant. The rooms are nice and large but a bit tired. Didn't like the pink shiny shower curtains. There were not many toiletries in the bathroom and I had to asked twice to... More

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Katrin Kitel, Personal Assistant to General Manager in charge of Marketing & PR at Sheraton Essen Hotel, responded to this review
20 June 2011

Dear trixitrixi, Thank you for taking the time and honest review of your stay. Your feedback is very helpful as it shows where we need to improve our services and things you liked about us. We understand you had an issue with the smell of our Sheraton shower gel. Unfortunately, we cannot change the type of amenities in-room and had... More

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Sheraton Essen Hotel Also Known As

  • Sheraton Essen
  • Essen Sheraton
Address: Huyssenallee 55, 45128 Essen, North Rhine-Westphalia, Germany

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