I stayed here with a larger group in December of last year. The hotel itself is absolutely ok. The rooms are nice enough and altogether the hotel is very clean and bright. However, my experience was overshadowed by the service in the hotel bar. This already started on the first night when our waiter was generally very rude and ignored... More

Due to a trade fair in Dusseldorf the Renaissance Hotel situated virtually next door that I tend to use was fully booked so had to utilise the Mercure instead, as I have done on a couple of previous occasions. It’s a typical solid business hotel with all the facilities you would expect. The whole hotel is very clean and the... More

Hotel is difficult to find if you are driving and the sign posts very misleading. Overall good standard although be careful with the bar charges, read the wine list very carefully Car park charges excessive and street parking impossible. Tram to town takes 10 mins and run very late, no need for taxis. Hotel manager resolved problems very effectively, a... More

room facing a very busy street was extremely loud,- even with window closed A/C did not perform well,- just some air, not cool. windows facing west and lots of sunshine made room hot and difgicult to sleep More

The only annoying part was the check out on Sunday morning. Many people but only one clerk managing the check-out. Very long waiting time and I still haven't received the promised receipt via email (because the printer did not work). More