Arrived at our original booked Hotel early in the morning, but due to flood damage could not book in there! Arrangments had already been made for us, they had re-arranged our accommodation at their sister Hotel 'Kastens' - Taxi arrived quickly at their expense and took us there in no time! (However, the Taxi driver had a real attitude XXL... More

Decent hotel, very comfortable, only a 10 minute walk to Media Harbour or 25 mins walk to old town. Expensive the week I stayed due to a large convention in town, but in other weeks is around 80 euros for a large double. Will stay there again next time I'm over More

Room lacking amenities, don't know how it gets a 4 star rating. Safe was sticky taped to a wall in the closet, decor outdated, mini bar switched off, no air conditioning, no parking, no bottle of water, lift stops between floors then there's 12 stairs either up or down to your floor that you have to battle with luggage cos... More

Nice hotel, but far too expensive compared to the quality. No wifi available in the rooms, no restaurants nearby to go for a quick dinner in the evening and if you don't want to use taxi, you need to be prepared to take a tram to reach the very centre of the city and the old town. The staff was... More

Does not have own parking. Found a space in the street of the front exit but then had to find petrol. The directions they gave were poor, but the map they provided was good enough to help me find petrol. When I got back my space was gone and had to squeeze into the last and worst space which was... More

Working in Dusseldorf for a few weeks and have stayed in four hotels. This was by far the best of them all. Some rooms are quite small, but others are enormous, not sure how you book one of these or whether it is pot luck. I honestly cant fault this hotel, because of one very big reason. The staff! they... More

I've stayed at Kastens due to a business travel to Dusseldorf. I should say that I was expecting more from a 4 stars hotel and wonder who controls this qualification. The room size was OK, decoration not bad but simple. The room wasn’t comfortable. There wasn't a comfortable chair or sofa in the room. The bathroom was poor and the... More