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Hotel Excelsior Duesseldorf

3.5 of 5
Kaiser Strasse 20, 40479 Dusseldorf, North Rhine-Westphalia, Germany
Hotel amenities
Hotel Excelsior Duesseldorf
Ranked #11 of 236 hotels in Dusseldorf
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97 reviews from our community

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netherlands
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

this hotel may seem, in some areas, a little bit old but the (bath)rooms are spacy, very clean and quiet. Excellent beds. Located close to the city center and with parking facilities close at hand this was a good opportunity to stay a few days. Very friendly and helpful staff.

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Brussels, Belgium
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 March 2013

Good, friendly and efficient staff, good price, excellent breakfast, good location. A little outdated furnitures and decoration, but at least all were clean. I would suggest to anyone who is visiting Dusseldorf.

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Andre_Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
9 March 2013

Dear Zorlutuna, Thank you for your feedback and kind words! Our team really cares about our guests and we do whatever we can to ensure a great stay. Great feedback like this gives us more motivation to be the best we can, for our guests! Thank you again and we look forward to your next stay! Sincerely, Andre Vestert Avestert@hotel-excelsior.eu More

1 review
5 of 5 stars Reviewed 10 February 2013 via mobile

We stayed during the Messe boat show 2013 and were very pleased. We found it close to local town and Messe centre. The staff were extremely helpfull and polite and helped us with all our requests. The service we received was excellent and would note hesitate to recommend to anyone.

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Andre_Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
9 March 2013

Dear Serife_Solmaz, Thank you for the excellent review. We are so happy to hear that you enjoyed your stay with us. There is nothing better than getting great guest feedback. Thank you for the kind words regarding our staff, we look forward to passing on the positive feedback to them! We look forward to your next stay with us! Sincerely,... More

1 review
5 of 5 stars Reviewed 10 February 2013 via mobile

Staff are really friendly. Hotel is spotless, rooms very comfortable. Bed is very comfy. Free breakfast is excellent. Hot and cold food. Hotel in a great location to all sightseeing and bars. Would definitely stay here again!

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Andre_Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
9 March 2013

Dear Jenni1990, Thank you for sharing your thoughts with us. There is nothing better than getting great guest feedback. We are happy to hear that our facilities and cleanliness met your needs and expectations during your stay. Our location truly is one of the best, just around the corner of everything! We hope to welcome you back to Dusseldorf soon!... More

Izmir, Turkey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 January 2013

I stayed 10 days during the boatshow. Excellent stuff. Friendly and professional. Close to railway system. Would definetly recommend to someone else. Building is full of history. If you stay one day, do climb the stairs at least once to see the photos of the evolution of the building. The one taken just after the Worldwar II is my favorite...

Was this review helpful? Yes 1
Andre_Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
9 March 2013

Dear Can_AKALTAN, Thank you for your excellent feedback. We are so happy to hear that you enjoyed your stay with us. There is nothing better than getting great guest feedback. Thank you for the kind words regarding our staff, we look forward to passing on the positive feedback to them! We look forward to your next stay with us! Sincerely,... More

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 24 January 2013

Rooms were average size, bed was comfortable. Staff were very helpful and pleasant and breakfast was filling. My only negative was the size of the lift, it was tiny! Overall nothing special however wouldn't mind staying here again.

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Andre_Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
9 March 2013

Dear Business T, We apologize that your stay at Hotel Excelsior did not meet your expectations. Our hotel has two elevators and the larger one can carry up to 8 person. We do apologize if our small elevator became an issue for you during your stay. We would love a chance to make things right with you upon your return.... More

Prague, Czech Republic
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 31 December 2012

I made a choice of this hotel when traveling to Duesseldorf for one night and needed to stay not too far from the airport and being close to downtown at the same time. The location was perfect. Taxi from the airport cost around 17 Euros and the drive took just a few minutes while the shopping malls were just 10... More

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Andre_Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
9 March 2013

Dear Lukas P, Thank you for taking the time to review our hotel. I regret to hear that you were disappointed with your room on this occasion. In addition, please accept my deepest apology, as certain rooms in the hotel within the same accommodation category can be different. We would be grateful if you would give us the opportunity to... More

1 review
4 of 5 stars Reviewed 14 December 2012 via mobile

I stayed here recently with a work colleague an excellent hotel with very efficient and courteous staff . The only criticism I would have said and very minor at that was no tea or coffee in the rooms. But apart from that excellent overall. Would definitely go again.

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Andre_Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
30 December 2012

Dear police666, Thank you for your feedback and kind words! Our team really cares about our guests and we do whatever we can to ensure a great stay. Great feedback like this gives us more motivation to be the best we can, for our guests! Thank you again and we look forward to your next stay! Kind regards, The Hotel... More

St. Kilda
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 December 2012

The Excelsior was well placed to walk to the markets about 10/15 mins away. Easy access from the airport too. The hotel was warm and comfortable, undergoing some upgrading. The staff were delightful, friendly, attentive and helpful. The very comprehensive breakfast set you up for the day. We would definitely stay here again.

Was this review helpful? Yes 1
Andre_Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
30 December 2012

Dear Liz H, Thank you for the review. We are so happy to hear that you enjoyed your stay with us. There is nothing better than getting great guest feedback. Thank you for the kind words regarding our staff, we look forward to passing on the positive feedback to them! We look forward to your next stay with us! Kind... More

limassol
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 11 December 2012

I think this is "hidden" 5 star hotel,near Hoffgarden,.walk distance -10 min- from Konigsallee,Altstadt,Galerea Koufhoff,very clean,real spacious rooms,safe without charge,very clean,very comfortable beds, full size bathroom,big flat-screen TV, friendly staff,good "warm"bar,"warm" atmosphere in hotel, maybe breakfast must be liitle better,not gym & sauna,but who cares about this. Many traditional German taverns in area :HImme & laht,Florian,...,Strongly recommended.

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See 3 more reviews by oleglimassol for Dusseldorf
Andre_Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
30 December 2012

Dear oleglimassol, Thank you for sharing your thoughts with us. We are happy to hear that our facilities and cleanliness met your needs and expectations during your stay. Our location truly is one of the best, just around the corner of everything! We hope to welcome you back to Dusseldorf soon! Kind regards, The Hotel Excelsior Team frontoffice@hotel-excelsior.eu More

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Additional Information about Hotel Excelsior Duesseldorf

Also Known As:
Excelsior Hotel düsseldorf
Address: Kaiser Strasse 20, 40479 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Business Centre Free High-Speed Internet Pets Allowed Room Service Wheelchair access
Hotel Style:
#18 Business Hotels in Dusseldorf
Price range (per night): INR5,982 - 11,854
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Hotel Excelsior Düsseldorf is your key to a successful visit to Düsseldorf whether you are travelling on business or pleasure. You find yourself in the heart of the business district at the same time as you are around the corner from Düsseldorf's best shopping, restaurants and nightclubs. In our 65 rooms you will always enjoy the same amentities such as free W-Lan, Satellite TV, room safe and much more.As soon as you arrive at Hotel Excelsior Düsseldorf you will know what it means to be a guest at an owner-operated establishment. We do everything we can to ensure you feel at home. Welcome. ... more   less 
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